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Laka: Cycle insurance reviews

4.95
Based on 2,684 reviews, last reviewed 9th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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See only 5 star reviews
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Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026
Alabaster's avatar
Alabaster

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2684)

Insurance by cyclists for cyclists

5
Flexible insurance to cover your needs Reviewed on: 2nd August 2022

Great cycling insurance

5
I’ve been insured with Laka for a year and am very happy with their transparency, their Laka Club and their overall service. Reviewed on: 2nd August 2022

Always top service from actual humans

5
My bike was part stolen very shortly after getting insurance and Laka were good as gold, helping to get me back on the road. I had correspondence with a rep assigned to my case who was friendly and had a personality! I think other companies forget it's okay to be a human and have a little joke here and there instead of being a robot. Keep it up Laka! Reviewed on: 2nd August 2022

easy to setup

5
So easy to set up and adjust is things, change or add more to cover new kit or tech Reviewed on: 2nd August 2022

Great company ethos

5
So far so good, good vibes, like the fluctuating payments and breakdowns, seems great!!! Reviewed on: 2nd August 2022

Only for those who like clarity and quick responses

5
Laka is simple, clear, and provides comprehensive cover. Making a claim was straightforward and quick. Highly recommended for peace of mind! Reviewed on: 2nd August 2022

Honest insurance

5
Using Laka for a few years now. Very transparent pricing structure, value for money and very pleased with the service! Reviewed on: 2nd August 2022

Simple and transparent

5
Very simple sign up and fast process to get started. The whole process was transparent and fair. I had a few niche questions and the support was excellent! Couldn’t recommend it more. Reviewed on: 1st August 2022

Outstanding

5
I am using LAKA for the past 2 years and never needed to claim but everyone I know who had loved the customer service, the smooth process and the quick turnaround, Reviewed on: 1st August 2022

Very good value

5
So far, Laka have been incredible value compared to other insurance companies. Adding and removing things from your policy is easy as pie, and from what I've been told by friends, claiming is simple. I love the idea behind the company too. Variable rates mean some months the company saves by not having to pay out, which they pass directly to the customers. It's a groundbreaking way to run a company and hopefully it works as a long term business model. Reviewed on: 1st August 2022

Review Laka: Cycle insurance now

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