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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,684 reviews, last reviewed 9th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026
Alabaster's avatar
Alabaster

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2684)

Simple process to make sure I'm covered

5
Signing up to Laka was a very simple process! I used the chat function on their website and was able to get answers to all my questions and this made my decision to go with them very simple. Reviewed on: 1st August 2022
salvatore Bertolino's avatar
salvatore Bertolino

Laka insurance is better than any locks you can put on your bike

5
Having our bikes protected with Laka is so easy and affordable and reassures our family that if the worst was to happen, Laka will get us back on our bikes really quickly. They are in a league of their own. We are lucky to have them. Reviewed on: 1st August 2022
margarida's avatar
margarida

Excellent customer service

5
The website is easy to use, the premiums are transparent and pay out is quick. Reviewed on: 1st August 2022
L Chalmers's avatar
L Chalmers

Everything you need from bike insurance.

5
Quick and easy to set up. Price flux is minimal and seems to be nearer the bottom range each month! Reviewed on: 1st August 2022
Andrew Williamson's avatar
Andrew Williamson

Very committed team

4
Just signed up after spending hours researching loads of other insurances. Yes, Laka work out more expensive but it has become very clear that since my new e-bike is precious to me, they are the best to cover me if and when I need to. I had some problems with their website but they were very patient and speedy to communicate and to fix things Reviewed on: 1st August 2022
Birgit Bomball's avatar
Birgit Bomball

Amazing insurance company!

5
Just to say what a superb insurance company you are. Reviewed on: 1st August 2022
Richard Baca's avatar
Richard Baca

Feels honest and transparent

5
I have always found insurance daunting and like the companies are out to catch you out. But with Laka I instantly felt relaxed and I knew what I was paying for. Great peace of mind! Reviewed on: 1st August 2022
Amalie's avatar
Amalie

No fuss, great value.

5
Have claimed twice, once after getting knocked off, and once after someone attempted to break my lock. Both claims were covered straight away and rectified within a couple of days! Amazing, I wish all insurers were this great. Thanks, Tom, London. Reviewed on: 1st August 2022
Tom Fuller's avatar
Tom Fuller

Easy, no headaches, reliable

5
I haven’t had a need to claim yet, but should I do, I have the piece of mind that it will be dealt with fairly given this is a specialist bike insurer who understand the pain. Reviewed on: 1st August 2022
Adrianapop1989's avatar
Adrianapop1989

Valuable and straight-forward

5
Laka has been reliable since day one, obtainig coverage for my bike and accessories has been super convenient, and costs are very clear and transaprent. Reviewed on: 1st August 2022
Antoine C's avatar
Antoine C

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