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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

Great insurance with all the feels

5
Not only is this great cycle insurance but the business model means that you are directly invested in the organisation. Insurance that makes you part of the community. Just wonderful. Reviewed on: 1st August 2022
Ken Matthews's avatar
Ken Matthews

The non dystopian insurance company

4
It refreshing to see an insurance company, practicing a level of transparency, supporting the industry (Cycling teams and sponsorships) and passing the savings of a low claim month onto the customer. All this being said it is still one of the more expensive ways to insure your kit. It would also be nice to opt in and out of supporting causes, like a cycling team etc. Reviewed on: 1st August 2022
J Pad's avatar
J Pad

The very best

5
Amazing service. So helpful when someone decided to steal my handlebars. I didn't think I would ever love an insurance company but these guys are the best. I think my friends are now pretty bored of hearing me rave about them all the time. 100/10 would insurance again. Reviewed on: 1st August 2022
Carys Thomas's avatar
Carys Thomas

So good

5
Honest, transparent and fair insurance Reviewed on: 1st August 2022
Megha Chaturvedi's avatar
Megha Chaturvedi

An honest insurance company

5
Never had to make a claim but all my gear is insuranced through them. All the legal stuff is easy to read and no hidden in masses of text and complicafed legal jargon. Reviewed on: 1st August 2022
James DONNACHIE's avatar
James DONNACHIE

Professional and friendly service

5
I've been with Laka for 2 years now and have both bikes insured with them, I really like the concept of how it works and that everyone is contributing for each other. I find the monthly updates very reassuring and feel confident in the service being provided. I would thoroughly recommend them to others. Reviewed on: 1st August 2022
Kate Moffett 's avatar
Kate Moffett

Fantastic idea

5
Laka Insurance is a fantastic new structure for Insurance. In addition the customer services and the level of service you receive when needing to claim is extremely high. Reviewed on: 1st August 2022
Ollie Booth's avatar
Ollie Booth

Excellent no fuss service

5
Helpful staff, easy to use website and good value. What's not to like. Reviewed on: 1st August 2022
Jerzy's avatar
Jerzy

Amazing and efficient

5
Quick and helpful. Laka sorted out my claim in record time and ensured I had a bike to ride whilst mine was at the mechanic. Reviewed on: 1st August 2022
Jade's avatar
Jade

Quality modern insurance that is easy

5
Laker made it easy for me to suspend my insurance during a protracted period of being unwell, and just as easy to restart when I started riding again. The cover is excellent and you get crystal clear stats on your payments. What is not to like? Reviewed on: 1st August 2022
GeoffW's avatar
GeoffW

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