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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,684 reviews, last reviewed 9th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026
Alabaster's avatar
Alabaster

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
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Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2684)

Amazing service

5
I have been with Lala for almost a year and their service is always amazing. Reviewed on: 1st August 2022
Roberto's avatar
Roberto

Honest insurance

5
The only insurance I don't mind paying for as I know it's helping the wider cycling community Reviewed on: 1st August 2022
Tobias Sandin's avatar
Tobias Sandin

Great service and support

5
Everytime I’ve had to use Laka it has been easy to submit the claim and quick to get resolved Reviewed on: 29th July 2022
Jamie Blair's avatar
Jamie Blair

Super affordable, incredible cover!

5
Great company with easy website system and fresh approach to insurance. If you love your bike (and all your other gear) you’ll love Laka! Reviewed on: 29th July 2022
Holly's avatar
Holly

Best insurance in the game!

5
Laka knows what their doing and their service level in beyond spectacular. Reviewed on: 29th July 2022
Anonymous's avatar
Anonymous

Excellent, prompt customer service and overall good eggs in the community.

5
Fantastic support and customer service, prompt with any enquires and claims and even reward customers for introducing others. Sponsorship of events and cycling teams helps boost the community with the money paid to them which is the real reward though. Overall, a bunch of ruddy good eggs. Reviewed on: 28th July 2022
Pea Bee's avatar
Pea Bee

Top notch

5
Just simple, cheap, and makes me assured that whatever goes wrong will be covered Reviewed on: 28th July 2022
Tom w 's avatar
Tom w

Incredible claims customer service

5
Incredible claims customer service, I broke my bike on the way to the gym. Laka we’re able to assess and sort out within a day. A+++ Reviewed on: 28th July 2022
Stephen Evans's avatar
Stephen Evans

Game changing

5
Laka is changing the game when it comes to insurance - they truly care about the customer and the experience. If only they did all other insurance! Reviewed on: 28th July 2022
Ollie's avatar
Ollie

Why laka

5
Power or the collective is a compelling message. Well run insurance with fair pricing. Reviewed on: 28th July 2022
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Mike Jackson

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