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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,684 reviews, last reviewed 9th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026
Alabaster's avatar
Alabaster

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
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Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2684)

Simple, easy insurance

5
Laka make it so simple and clear. No one better Reviewed on: 28th July 2022
Oli B's avatar
Oli B

Fantastic!

5
Having recently bought a new bike, Laka came highly recommended by a friend! My bikes have only ever been insured under house insurance so I had LOTS of questions for Laka! Their helpful, friendly and extremely patient staff put my mind at ease about taking out cycle insurance. So I am delighted to be riding around on my dream bike knowing that I have the best in cycle insurance looking after me!! Reviewed on: 28th July 2022
Morag's avatar
Morag

Fair and efficient

5
fairly priced with an innovative approach and so helpful/efficient when dealing with claims Reviewed on: 28th July 2022
Gil's avatar
Gil

Best insurer hands down

5
Absolutely amazing customer service makes them stand out head and shoulders above the rest Reviewed on: 28th July 2022
Anon's avatar
Anon

Insurance that you can actually rely on

5
Super quick and informed resolution to my frame damage. So easy, I didn't have to do anything. Amazing service. Reviewed on: 28th July 2022
Frances Bromley's avatar
Frances Bromley

Great model, great service

5
Laka is a really innovative company that has completely changed how I view insurance. The customer service is amazing and the website is super clear to use. Reviewed on: 28th July 2022
Ollie E's avatar
Ollie E

Quick, high-quality service

5
An insurer that's motivated to help settle your claim, and it shows. Had a bike written off last year and was supported to get back on the road on a new bike in a matter of days. Clear, helpful communication from bike experts. Reviewed on: 28th July 2022
Will's avatar
Will

fairest, fastest insurance around

5
fairest, fastest insurance around Reviewed on: 28th July 2022
Laurence Hunter's avatar
Laurence Hunter

Fabulous provider

5
Brilliant company, excellent customer service and amazing cover! Reviewed on: 28th July 2022
Grace Pyne's avatar
Grace Pyne

Laka is a fair insurance model we all need!

5
Amazing customer service experience, and crucially they are financially incentivised to settle claims rather than turn people away! Reviewed on: 28th July 2022
Nick's avatar
Nick

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