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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,684 reviews, last reviewed 9th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026
Alabaster's avatar
Alabaster

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2684)

Worth every penny!

5
Luckily I haven't had my bike stolen, but a number of my friends have. It's a great comfort that should anything happen, I know Laka will help me out as best they can. They were so responsive to my questions about where I store my bike, I know they would be the same if something went wrong. Reviewed on: 28th July 2022
Eloise's avatar
Eloise

Refreshing concept

5
Flexible, smooth claims processing and a company that understands bikes. Reviewed on: 28th July 2022
M's avatar
M

Top notch claims experience

5
I was unfortunate that I had to claim twice with Laka and the experience was a breeze compared to previous, traditional experiences. Thanks, Laka! Reviewed on: 28th July 2022
TAT's avatar
TAT

Great cover, fast claims

5
when my bike was nicked a couple years back, their claims process was painless and fast, I had a new bike in days. Cover is fairly priced and covers various aspects of cycling much better than others (eg. racing, vandalism). Reviewed on: 28th July 2022
Ben Fields's avatar
Ben Fields

The most awesome insurance around

5
Everyone I speak to that has claimed with Laka has had a first class experience. This is insurance how it should be - built around the customer. I'm yet to have a claim, but I know that when I do I'm in very safe hands :) Reviewed on: 28th July 2022
TQ's avatar
TQ

Amazing service & vision!

5
I love the Laka model and ethos! Reviewed on: 28th July 2022
Robin Kee's avatar
Robin Kee

Perfect, hassle free insurance

5
................................ Reviewed on: 28th July 2022
Nathaniel Payne's avatar
Nathaniel Payne

cheap cover and flexible

5
cheap and easy better than dealing with car insurance! Reviewed on: 28th July 2022
Tom 's avatar
Tom

simply the best

5
no fuss , no drama, just fair cover Reviewed on: 27th July 2022
Jonathan Ramm's avatar
Jonathan Ramm

The best I've ever encountered!

5
I was unfortunate to be involved in a crash recently whilst on the way to a cycling event. My race bike was completely written off, and I was truly devastated as it was my pride and joy. I submitted my claim to LAKA 2 hours on from my crash, and within a couple more hours they had been back in touch to let me know they were going to help and cover the bike so that I could be back on the road as soon as possible. It was hugely reassuring as the realisation/injuries of the crash had started to set in. If it weren't for the weekend, the claim would have been opened, discussed, bike bought, and closed within 1 day. I was truly amazed once again by LAKA's service, both in terms of insurance but the human side of customer care too. I wouldn't use any other insurance company again after experiencing what LAKA is like. Reviewed on: 30th May 2022
Jake Vita's avatar
Jake Vita

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