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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

Feels honest and transparent

5
I have always found insurance daunting and like the companies are out to catch you out. But with Laka I instantly felt relaxed and I knew what I was paying for. Great peace of mind! Reviewed on: 1st August 2022
Amalie's avatar
Amalie

No fuss, great value.

5
Have claimed twice, once after getting knocked off, and once after someone attempted to break my lock. Both claims were covered straight away and rectified within a couple of days! Amazing, I wish all insurers were this great. Thanks, Tom, London. Reviewed on: 1st August 2022
Tom Fuller's avatar
Tom Fuller

Easy, no headaches, reliable

5
I haven’t had a need to claim yet, but should I do, I have the piece of mind that it will be dealt with fairly given this is a specialist bike insurer who understand the pain. Reviewed on: 1st August 2022
Adrianapop1989's avatar
Adrianapop1989

Valuable and straight-forward

5
Laka has been reliable since day one, obtainig coverage for my bike and accessories has been super convenient, and costs are very clear and transaprent. Reviewed on: 1st August 2022
Antoine C's avatar
Antoine C

Insurance simplified

5
Not been a laka customer long but sofar amazing experience with them Reviewed on: 1st August 2022
jon chadwick's avatar
jon chadwick

Provides a really important service

5
Great communication, best way to take out insurance - important contribution to the cycling community. Reviewed on: 1st August 2022
C's avatar
C

Helpful, fast, friendly and efficient

5
I've claimed for a new fork and more recently a whole new road bike frame. In both cases it was very easy to make the claim using the app, Laka replied quickly and were clear about the options, which I could act on within a couple of days. Contact with Laka has always been friendly and confirms the ethos that drew me to the company in the first place. Overall, the best experience I've had with insurers. Reviewed on: 1st August 2022
JaneK's avatar
JaneK

Incredible company

5
Laka make it so very easy to get cover, and every month so far have charged less than their monthly cap, even during peak cycling season – I’d expect the fees to be even lower during the winter. I’ve (thankfully) not had to claim, but their openness and transparency makes me confident that it’d be as painless as possible if I did. Reviewed on: 1st August 2022
alexr's avatar
alexr

Amazing service

5
Great concept and amazing service. Reviewed on: 1st August 2022
Mahmood Undre's avatar
Mahmood Undre

All insurance should be like this

5
Easy to understand, easy to join, fair and equitable to all, fosters a community spirit. Reviewed on: 1st August 2022
David's avatar
David

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