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Laka: Cycle insurance reviews

4.95
Based on 2,684 reviews, last reviewed 9th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026
Alabaster's avatar
Alabaster

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2684)

Friendly, supportive, kind

5
Really supportive guidance when your precious bike has been fleeced, essential parts stolen. Able to get a replacement with in a week which was lucky during Covid Brexit times so extremely grateful for such an fast turnaround. Reviewed on: 8th October 2021

Couldn't ask for a better service

5
Amazing service, competitive price. Laka makes you feel like a person, and not a number. Reviewed on: 8th October 2021

So easy and convenient

5
Really easy to take insurance and they’re ready to help! Reviewed on: 8th October 2021

Fantastic service and flexible

5
I've been with LAKA for around a year and their support has been fantastic as well as their ability to handle additional requests flexibly. I was confused by the conditions of some other insurers and LAKA made everything very simple and clear to me. Reviewed on: 8th October 2021

Not just the best 'Cycle' insurer, the best insurer full stop!

5
The idea of a community/pool insurance is not just genius, its fair. Yes I'm prepared for variable monthly premium if they representative of the claim levels to encourage good behaviour. And great execution, simple website, easy to add clothing or accessories. I wish all insurers could be this good. Reviewed on: 8th October 2021

The most intuitive, low cost, customer friendly insurance going...

5
As the title says... its super simple, super low cost, super customer friendly... and just super... not a thing to fault. Reviewed on: 8th October 2021

Laka

5
Shaaaaaaaaaaaaaaaaaaaaaaaaaakaa Laaaaaaaaaaaaaaaaaaaaaaaaaaaaka :) Reviewed on: 8th October 2021

Clear, precise communication with a sprinkling of piece of mind

5
I receive regular communication from Laka. Lucky I have need to use them to replace my son bike, however its nice to know the cover is there if I need it. Reviewed on: 8th October 2021

Great cover - peace of mind

5
easy to set up and keeep track of. Reviewed on: 8th October 2021

You never want to rely on insurance

5
but when you do, it's great to have a claims team that is as efficient and friendly as Laka. Reviewed on: 8th October 2021

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