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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
Read all reviews Write a review

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

Review Laka: Cycle insurance now

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Laka Cycle insurance reviews (2748)

Laka got your back

5
On two occasions with rear mech mishaps, Laka ensured I was sans bike for no more than two days. Brilliant! Reviewed on: 1st August 2022
juli's avatar
juli

Quick, effective and human

5
Laka have been absolutely amazing. I had my bike stolen from my home earlier this year, and while it took ages to sort stuff out with the police, I could submit a short video explaining what happened to Laka and got paid out the very next day (they even apologised it took them a bit long to get back to me). Getting paid out quickly is of course great, but I also appreciated that the responses I got from them came from actual people who were allowed to be human in their responses. Reviewed on: 1st August 2022
Linda's avatar
Linda

Exactly What I Need

5
I recently moved to London and purchased a fancy gravel bike to use for both my commute and for weekend gravel adventures. We all know how riding in London can be with traffic and buses and inattentive drivers and other cyclists, and the high risk of bicycle theft, so I wanted insurance right away to cover both myself and my bicycle. I did some research and Laka was a name I saw pop up again and again. I did some further comparison research to other providers and was happier with Laka’s quotes, as well as the whole online experience with Laka’s website – I don’t know how they did it, but that website functions exactly as it should; exactly how I would want it to function. Their terms, conditions, and policies are clear, concise, and easily accessible. This made it very easy to actually see what I am paying for. In fact, transparency is what they excel at in regards to information, communication, and where my money is going. The icing on the cake? The coffee discount code. I buy coffee anyways, so to have that as a little bonus was unexpected and instantly used. Overall, Laka is exactly what I was looking for, and happy to find. Reviewed on: 1st August 2022
David's avatar
David

Accident

5
Handled quickly and efficiently with great feed back and help from all at laka Reviewed on: 1st August 2022
Tony's avatar
Tony

Easy, fair, innovative

5
Laka’s innovative and transparent approach to cycling insurance provides a fair and competitive product, combined with a great customer experience. Reviewed on: 1st August 2022
James's avatar
James

Collective Sanctioning Cycling Safety and Access

5
Amazed by Laka's touchpoint for making it easier to insure a bike, while also reducing cost through practice nudges to its community. Reviewed on: 1st August 2022
Will Ross's avatar
Will Ross

Fair pricing

5
Fair pricing and helpful monthly updates/stats. Reviewed on: 1st August 2022
D's avatar
D

Simple and affordable

5
great insurance, good customer service and responsive Reviewed on: 1st August 2022
Jake Doney's avatar
Jake Doney

Friendly and simple!

5
It was so easy and simple to sign up with Laka and I really enjoy it! I feel carefree knowing how to contact them and I enjoy their emails too. Reviewed on: 1st August 2022
Nichole Cook's avatar
Nichole Cook

Fuss-free insurance

5
Not had to claim yet, but transparent costs, far cheaper than I was paying before and confidence that if I need to claim it will be done quickly Reviewed on: 1st August 2022
Tfen 's avatar
Tfen

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