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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
Read all reviews Write a review

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

Review Laka: Cycle insurance now

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Laka Cycle insurance reviews (2748)

First time hiring a insurance bike

5
Hiring was super easy. It's the first time I have a bike so it's the first time I had to hire a insurance company, I was affraid of being a nightmare. , but it was the other way around Reviewed on: 1st August 2022
Juliana Tambosi's avatar
Juliana Tambosi

Laka are fantastic

5
Good prices, great service - thank you Laka! Reviewed on: 1st August 2022
Sarah C's avatar
Sarah C

Amazing bike insurance company, totally innovative, amazing customer service

5
Amazing bike insurance company, totally innovative, amazing customer service Reviewed on: 1st August 2022
omahoney7's avatar
omahoney7

Brilliant service

5
Service I received when my front wheel was stolen was brilliant. Very friendly and prompt help throughout the process. Reviewed on: 1st August 2022
Dale Hearmon's avatar
Dale Hearmon

Amazing service

5
I have been with Lala for almost a year and their service is always amazing. Reviewed on: 1st August 2022
Roberto's avatar
Roberto

Honest insurance

5
The only insurance I don't mind paying for as I know it's helping the wider cycling community Reviewed on: 1st August 2022
Tobias Sandin's avatar
Tobias Sandin

Great service and support

5
Everytime I’ve had to use Laka it has been easy to submit the claim and quick to get resolved Reviewed on: 29th July 2022
Jamie Blair's avatar
Jamie Blair

Super affordable, incredible cover!

5
Great company with easy website system and fresh approach to insurance. If you love your bike (and all your other gear) you’ll love Laka! Reviewed on: 29th July 2022
Holly's avatar
Holly

Best insurance in the game!

5
Laka knows what their doing and their service level in beyond spectacular. Reviewed on: 29th July 2022
Anonymous's avatar
Anonymous

Excellent, prompt customer service and overall good eggs in the community.

5
Fantastic support and customer service, prompt with any enquires and claims and even reward customers for introducing others. Sponsorship of events and cycling teams helps boost the community with the money paid to them which is the real reward though. Overall, a bunch of ruddy good eggs. Reviewed on: 28th July 2022
Pea Bee's avatar
Pea Bee

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