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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,684 reviews, last reviewed 9th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026
Alabaster's avatar
Alabaster

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2684)

Great value, simple and easy to understand

5
Love how easy it is to set up, the user experience and that it's not mega expensive! I love the tips and the community feel. Reviewed on: 7th October 2021
Jessica Dineen's avatar
Jessica Dineen

Peace of mind

5
Immediate and calm support when the worst happens - it feels like they are truly on your side (which is very rare for an insurance company!) Reviewed on: 7th October 2021
Harriet Dodds's avatar
Harriet Dodds

Fair and fantastic

5
Laka always genuinely care about right by their customers. They provide fair and fantastic customer service in how they deal with you and the actually getting you back on the road. I have never experienced an insurance company like them! Reviewed on: 7th October 2021
Nic Lee's avatar
Nic Lee

Cash in my account In under 24hrs

5
I had my bike cruelly taken from me all too soon last week, when it was stolen in central london. The laka team were amazing and the claim process so straight forward. They were on hand to answer any questions I had, and the money was in my account in just a few hours and I was able to quickly source a new bike (which they can also do for you). Can’t recommend these guys enough! Reviewed on: 7th October 2021
jacqueline1992@hotmail.co.uk's avatar
[email protected]

Very fair insurers

5
Insurance done how it should be - well priced, transparent and pays out what and when it should! Reviewed on: 7th October 2021
Adam Neilson's avatar
Adam Neilson

Great service

5
Great, friendly service and communication and quick response to replacing my damaged bike Reviewed on: 7th October 2021
Ben Heighway's avatar
Ben Heighway

Great value service

4
Really great format on the website, easy to use and good service. Reviewed on: 7th October 2021
Sam Stott's avatar
Sam Stott

Amazing value for money

5
So easy to get quotes and update information to amend cover quickly. Cheap insurance and great customer service too. Reviewed on: 7th October 2021
Paula Goodwin 's avatar
Paula Goodwin

The Best

5
Friendly, informative and innovative. Great service run by cycling enthusiasts. Reviewed on: 7th October 2021
Jac's avatar
Jac

Laka is very reasonable in its charges and cares about their customers.

5
Laka is clear and honest in its charging and is also very reasonable compared to other cycle insurance. Also their collective approach to insurance is innovative and provides a real feeling of caring for their customers. Reviewed on: 7th October 2021
Nigel's avatar
Nigel

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