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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,684 reviews, last reviewed 9th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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3%
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Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026
Alabaster's avatar
Alabaster

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
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Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2684)

Great Insurance By Cyclists, For Cyclists

5
Can't ask for more. Good value, sensible policy, great service Reviewed on: 7th October 2021
Tom Howell's avatar
Tom Howell

Fantastic concept based on facts not risk

5
The Laka model means you pay based on what's claimed by the collective not what the potential risk might be Reviewed on: 7th October 2021
Ben Speare's avatar
Ben Speare

Top class and value for money

5
Customer service is second to none, very good value for money, no excess to pay on a claim is a huge win, and I like the flexibility of switching gear around or even just having it for a month or two. I won't go anywhere else now. Reviewed on: 7th October 2021
N Evans 's avatar
N Evans

Great value

5
Great value - such quick and effective product‘s Reviewed on: 7th October 2021
Matty Affron's avatar
Matty Affron

Second to none!

5
Excellent company with a great customer focus. Sorted my accidental damage claim within a couple of hours. Reviewed on: 7th October 2021
Craig's avatar
Craig

Its personal

5
It’s a collective approach. They’re invested. We’re all invested. Personal approach. Good monthly communication and interesting about where the claims has been spent - useful info and guidance Reviewed on: 7th October 2021
Liz Foggin's avatar
Liz Foggin

Just Awesome

5
I love this company. I had an insurance for bike. Having been stolen my bike, I had claimed for it. Three days later I got £500 without any issue. I love their commitment. Reviewed on: 7th October 2021
MARUFUL ISLAM's avatar
MARUFUL ISLAM

Fair model and awesome customer experience

5
I like the shared cost model and billing transparency. I unfortunately had to make a claim for a damaged helmet and the experience was straightforward, polite and I had a new item in 24 hours. Really simple digital claim process and geared around user simplicity and experience. Reviewed on: 7th October 2021
Ade Priest's avatar
Ade Priest

First Class Service

5
Knowledgeable, Professional, fast and friendly…. Reviewed on: 7th October 2021
Roy Wiggins's avatar
Roy Wiggins

Great customer experience

5
I’ve not had to claim but I like the Laka philosophy and they have been really good to deal with for setting up the policy. Reviewed on: 7th October 2021
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