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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
Read all reviews Write a review

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

Just amazing!

5
I can't fault them. The whole process is incredibly simple, and it so easy to update the value and add additions to the policy as well. Reviewed on: 8th October 2021
Steph Clutterbuck's avatar
Steph Clutterbuck

Really helpful with inexperienced

5
My first insured bike. Laka were really helpful. With valuations etc. Reviewed on: 8th October 2021
Philippa Wallington's avatar
Philippa Wallington

Finally a transparent insurance!

5
I’ve been insured with Laka for a couple if years for my e-cargo bike and they’ve been great: quick and accessible customer service and helpful to get you back on the road after a breakdown. But more importantly, they are transparent in their pricing and create a welcoming cycling community! This is insurance 2.0 . Reviewed on: 8th October 2021
Sieske's avatar
Sieske

Great customer experience

5
Laka really take care of their customers Reviewed on: 8th October 2021
Sam's avatar
Sam

Simple and affordable!

5
Makes things really easy for me. Reviewed on: 8th October 2021
Jae's avatar
Jae

Excellent service

5
Policy is easy to understand. And when I had to unfortunately make a claim it was Handled exceptionally. If only Laka did car Insurance… Reviewed on: 8th October 2021
Satvinder Manku's avatar
Satvinder Manku

Best offering in the UK

5
Excellent service for cyclists, from cyclists Reviewed on: 8th October 2021
Francois Barou's avatar
Francois Barou

Smart concept. Feels good

5
Great community approach. I actually like paying my share at the end of every month! Reviewed on: 8th October 2021
Andy's avatar
Andy

Community-led accessible insurance

5
Makes insuring your bikes fairer and easier giving you improved peace of mind. Reviewed on: 8th October 2021
frailrigging 's avatar
frailrigging

Fair pricing, brilliant service

5
Quick and simple when I needed to make a claim. No excess, just fair rules! Awesome. Reviewed on: 8th October 2021
Nathan Edwards's avatar
Nathan Edwards

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