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Laka: Cycle Insurance reviews

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4.95
Based on 2,358 reviews, last reviewed 16th Jul 2025
900% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
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0%
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0%
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Latest highest rating:

5

Simply the best Positive experience when I had to claim - feels like they couldn’t have done more to help me. Would recommend to everyone looking for bike insurance Reviewed on: 16th July 2025
Lucy's avatar
Lucy

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024
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P V
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About this product

Want to read reviews of cycle insurance, provided by Laka and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

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Laka Cycle Insurance reviews (2358)

perfect and safe

5
great service, super attentive and I even got a freebie Reviewed on: 20th August 2021
Lucas silva's avatar
Lucas silva

How I want insurance to be

5
Whilst I understand there are underwriting aspects, I have to say that the customer facing side of Laka is outstanding. I feel in control, fees are based upon the lived experience not modelling and forecasting, and support is fantastic. I suffered a non-recoverable loss recently but Laka added a £50 credit to my account to "soften the blow". Show me another insurer who does that! Reviewed on: 12th August 2021
A S's avatar
A S

Transparent, innovative and fair

5
A great company, who have created a really interesting product which is great for customers and more cycling is also great for the environment! Reviewed on: 12th August 2021
Mark Muir's avatar
Mark Muir

An honest and fair insurance provider

5
Easy to work with, on hand to answer any questions and give you the full details as to what’s happening within the business Reviewed on: 12th August 2021
Tim Pulleyn's avatar
Tim Pulleyn

No one better

5
As the title says, I will never go back to any "typical" insurer. The Laka model supports both rider and Supplier. Reviewed on: 11th August 2021
Jack Rhys's avatar
Jack Rhys

Such a good feeling

5
I just feel so 'covered' having insurance with a company that seems to truely understand the needs of cyclists. Laka's cover is so compete, fair and flexible it's hard to not shout loudest when talking with other club members about 'my' insurer and what they provide and how they do it. Reviewed on: 11th August 2021
Martin Brown's avatar
Martin Brown

Awesome, affordable product with great customer service

5
Innovative insurance product at affordable prices. I fortunately haven’t had to claim yet but my monthly payments have been as expected and customer service is great Reviewed on: 11th August 2021
Jasper's avatar
Jasper

Wow

5
No one comes close to them. Simply the best. Reviewed on: 11th August 2021
C's avatar
C

Easy clear collective

5
Great monthly account cost summary and shared collective insurance by cyclists for cyclists. Reviewed on: 11th August 2021
David Hurst's avatar
David Hurst

Simple, clear and easy to use

5
Simple to understand what you’re paying to cover and how your money goes in to the collective. When I did have to claim it was easy to do and my claim was settled inside 36 hours and a new helmet with me a day later. Reviewed on: 11th August 2021
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Jamie Blair

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