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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
Read all reviews Write a review

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

Simply superb

5
Without doubt the best value cycle insurance cover available, underpinned by great customer service. What's not to like! Reviewed on: 7th October 2021
Ian Simpson's avatar
Ian Simpson

Community power

5
Insurance as it should be, for the people by the people. Reviewed on: 7th October 2021
Elaine Burroughs's avatar
Elaine Burroughs

A great insurance for bikes!

5
I joined after my partner had a small accident, and LAKA were fantastic with paying for the necesary repair. Reviewed on: 7th October 2021
Shir's avatar
Shir

Great service

5
Great service very reasonable rates. Reviewed on: 7th October 2021
Sadaf's avatar
Sadaf

Great value, simple and easy to understand

5
Love how easy it is to set up, the user experience and that it's not mega expensive! I love the tips and the community feel. Reviewed on: 7th October 2021
Jessica Dineen's avatar
Jessica Dineen

Peace of mind

5
Immediate and calm support when the worst happens - it feels like they are truly on your side (which is very rare for an insurance company!) Reviewed on: 7th October 2021
Harriet Dodds's avatar
Harriet Dodds

Fair and fantastic

5
Laka always genuinely care about right by their customers. They provide fair and fantastic customer service in how they deal with you and the actually getting you back on the road. I have never experienced an insurance company like them! Reviewed on: 7th October 2021
Nic Lee's avatar
Nic Lee

Cash in my account In under 24hrs

5
I had my bike cruelly taken from me all too soon last week, when it was stolen in central london. The laka team were amazing and the claim process so straight forward. They were on hand to answer any questions I had, and the money was in my account in just a few hours and I was able to quickly source a new bike (which they can also do for you). Can’t recommend these guys enough! Reviewed on: 7th October 2021
jacqueline1992@hotmail.co.uk's avatar
[email protected]

Very fair insurers

5
Insurance done how it should be - well priced, transparent and pays out what and when it should! Reviewed on: 7th October 2021
Adam Neilson's avatar
Adam Neilson

Great service

5
Great, friendly service and communication and quick response to replacing my damaged bike Reviewed on: 7th October 2021
Ben Heighway's avatar
Ben Heighway

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