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Laka: Cycle Insurance reviews

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4.95
Based on 2,372 reviews, last reviewed 1st Aug 2025
2300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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2%
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Latest highest rating:

5

Easy to subscribe, fair and transparent model. Easy to subscribe, fair and transparent model. They had quick and clear answers to my questions. Reviewed on: 1st August 2025
Thomas ARNOU's avatar
Thomas ARNOU

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024
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P V
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About this product

Want to read reviews of cycle insurance, provided by Laka and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

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Laka Cycle Insurance reviews (2372)

Best for cyclists

5
Great service and user experience. Reviewed on: 18th September 2020
jonathan pfitzner's avatar
jonathan pfitzner

Great customer experience with Laka.

5
I’ve used other cycle insurers who were more expensive and less customer orientated. Brilliant company. Reviewed on: 18th September 2020
Paula Goodwin 's avatar
Paula Goodwin

Refreshing insurance remodel

5
The collective approach is far better than a traditional model. Reviewed on: 18th September 2020
Gareth Winter's avatar
Gareth Winter

Looked after me when I needed them most

5
I was knocked off my bike while on a multi day chairty ride from Lands Ends to John O'Groats and broke my hip, needing a full hip replacement. Despite only joining Laka only 2 weeks previously they were outstanding in quickly replacing both my damaged bike and gear. It was a tough time and their support was so welcomed. Reviewed on: 18th September 2020
Brian English's avatar
Brian English

Very impressed

5
Transparent costs and very responsive customer service. Good rewards for recommending new customers. Reviewed on: 18th September 2020
Will's avatar
Will

Great company, fair prices

5
Great company with fair prices truly reflecting value of insured goods and claims made in community. Fast response to claims from others in community, thankfully I haven’t claimed yet Reviewed on: 18th September 2020
Oli Scott's avatar
Oli Scott

Just great service

5
I like that fact that its very clear and open. Nothing hidden and a keen to desire to pay out if needs be. Reviewed on: 18th September 2020
Charlie Langhorne's avatar
Charlie Langhorne

Great Cover

5
Claim process was straightforward and easy, as well as being resolved in a matter of days. With Laka always looking to innovate and provide new services for customers I’m looking forward to insuring my bikes with them for many years to come. Reviewed on: 18th September 2020
Daniel's avatar
Daniel

Excellent service to shake up the industry.

5
Beautifully simple design which is clearly geared towards benefitting the cycling community rather than milking profits. Fantastic customer service and constant improvements to improve transparency and visibility has been welcomed. This is the future of insurance - highly recommend to all cyclists that I regularly meet. Reviewed on: 18th September 2020
Chris Irvine's avatar
Chris Irvine

Fresh and Simplistic Approach for Cyclists

5
The strength is in the target market. The sense of collective ownership is important and they will apply flexibility to make you realise that you are the customer. Reviewed on: 18th September 2020
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Max Garrety

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