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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

Always on point

5
Having had two claims that were both resolved smoothly I can say I have truly had the Laka service. Referral system is a winner too! Reviewed on: 1st September 2021
Nicolas Lee's avatar
Nicolas Lee

Excellent Choice for Us Delivery Folk

5
It’s difficult to find an insurance for cyclists that covers food delivery services. Whilst we’re given our own basic insurance we’re not covered for damages on the bike when an accident happens. I’d had a couple of RTA’s and had to pay for the damages to my bike because I was rejected by one of the drivers insurance company. It was an expensive bill that I could afford and it tied in with some other expenses that I had to make. That’s when I went looking and the only company I could find was LAKA. Since I’ve signed up with them I’ve pointed other food delivery riders, who’ve also been looking for additional insurance, in their direction. Reviewed on: 1st September 2021
rachael-wearing-85@hotmail.com's avatar
[email protected]

Amazing service

5
Amazing claims service 10/10 throughout whole process Reviewed on: 1st September 2021
Alex Paget's avatar
Alex Paget

Easy Collective Insurance

5
Laka gives insurance a friendly face and an easy manner. They're the friend who's willing to help at the drop of the hat and a pleasure to spend time with. Reviewed on: 1st September 2021
Sophie Finnigan's avatar
Sophie Finnigan

Cost effective, informative, cooperative cover by the cycling community for the cycling community, what's not to like?

5
I find the model offered by Laka to be ideal, I know the maximum I will pay per month and if claims are low I get to reap the benefit, fair, transparent insurance, and it's not often you can say that! Reviewed on: 1st September 2021
Andy D's avatar
Andy D

Fastest response

5
Laka responded quicker than law enforcement and emergency services in my situation. Outstanding service. Reviewed on: 1st September 2021
Ivan Dimitrov's avatar
Ivan Dimitrov

Easy to use, great pricing!

5
Very easy to use and the best pricing. It also makes you feel as part of a community. Reviewed on: 1st September 2021
Marcus Vinicius Castro's avatar
Marcus Vinicius Castro

Best bike insurance going

5
Personal, fast and customer focussed service Reviewed on: 1st September 2021
rebecca wakeford's avatar
rebecca wakeford

Great insurance done differently

5
Great insurance, no excess, quick and easy to claim. great customer service team Reviewed on: 1st September 2021
Olivia dunne's avatar
Olivia dunne

10/10 bicycle insurance company

5
Proud Laka customer for over 2 years now. Made 1 claim and they were faultless. Amazing value for money and top customer service. Reviewed on: 1st September 2021
Joe's avatar
Joe

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