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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

The perfect company to deal with

5
Always respectful and quick and you deal with real people who understand the sport Reviewed on: 27th August 2021
Gd's avatar
Gd

Laka are fantastic

5
I was due to complete a Lands End to John O'Groats charity ride. However had issues with my previous bike, having a cracked frame, with only a couple of weeks before the event. Laka were fantastic and dealt with the issue very fast and actually had funds to purchase a new bike in my account on the same day. This enabled me to source a new bike to complete the challenge and I cannot thank them enough for this. Always choose ensure for your bicycle and always choose Laka! Reviewed on: 27th August 2021
Colin Smith's avatar
Colin Smith

Excellent

5
Their knowledge about cycling made the claiming process incredibly easy. Reviewed on: 27th August 2021
Jack Rubini's avatar
Jack Rubini

I've never felt so well looked after by any insurance company

5
Laka genuinely cares. I had to make a claim earlier this year, and they dealt with it quickly, kindly and knowledgeably. Absolutely flawless. Reviewed on: 27th August 2021
Ben Horrigan's avatar
Ben Horrigan

Really understand the customer

5
Really easy to insure, very easy when you have a claim. Really communicative and just generally a great experience for those who actually care about what they’re insuring! Reviewed on: 27th August 2021
Miles gibbons's avatar
Miles gibbons

Simply the best!

5
Been with Laka for a few years. We are a family of cyclists and have several bikes. We also live in Hackney London, so almost every year we get one stolen…Laka has always covered us fast to the full cost of our bikes, making it less traumatic every time it happens as we can quickly replace our favourite mode of transport. Customer service is amazing too :) Reviewed on: 27th August 2021
Noel Basualdo's avatar
Noel Basualdo

The antidote to insurance

5
Laka's business model means I trust them to pay claims as they're interests are aligned with mine Reviewed on: 27th August 2021
Laurence Hunter's avatar
Laurence Hunter

Trustworthy and quick

5
Laka is the best insurance for your gears. They support the customer in their hard times quickly and responsibly. Reviewed on: 26th August 2021
Mohammad Fawzan Banoth 's avatar
Mohammad Fawzan Banoth

Efficient service

5
Extremely efficient service! I recently made a claim. It was dealt with fast, with no hassles. Impressed with the speed and professionalism. It’s how insurance should be. Reviewed on: 26th August 2021
tony_wilkes@hotmail.co.uk's avatar
[email protected]

Fantastic service all round

5
Recently went through the claim process and from start to finish it couldn’t have been handled better. So refreshing to have a insurance company have such an easy process, offer good advice and ultimately settle a claim in not time at all. Reviewed on: 26th August 2021
Paul's avatar
Paul

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