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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
Read all reviews Write a review

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

Amazing service

5
Pushed me to claim for what I thought was not valid and transferred the settlement within hours. I can’t recommend them enough. Reviewed on: 26th August 2021
darransly34@yahoo.com's avatar
[email protected]

The best in bike insurance!

5
Couldn't fault them when my bike was stolen. Fast, friendly turnaround. I couldn't believe how quickly they sorted it and made a bad day into a good one. Reviewed on: 26th August 2021
Kyle Bradshaw's avatar
Kyle Bradshaw

Friendly, helpful and efficient!

5
Had a bike stolen and Laka were incredibly quick to deal with the situation. Highly recommended. Unlike other insurance companies I've dealt with. Reviewed on: 26th August 2021
tomsouthwark's avatar
tomsouthwark

Efficient & helpful

5
Always very quick to respond to questions, simple process and decent price. Reviewed on: 26th August 2021
Daniel Hills's avatar
Daniel Hills

The best insurance company

5
If I could insure everything with Laka I would! They are kind and are really on your side. Reviewed on: 26th August 2021
Zahra Sheikh's avatar
Zahra Sheikh

Great company great service

5
As part of my cover with laka I have my bike computer insured, and having damaged it decided to make a claim, laka in quick response offered to send out a replacement straight away however I’d purchased a replacement at the time of making my claim and so assumed my mistake in doing so would mean I’d list out in being able to claim. However laka said no problem and agreed to forward funds to cover the cost. Also as described in the ads it seems it’s cover for cyclists from cyclists as in the exchange of messages the chap dealing with my claim was able to pass comment on my bike, a nice touch I thought. For me a great company that do it right. Reviewed on: 26th August 2021
Warren peyton 's avatar
Warren peyton

Easy, no fuss bike insurance

5
I contacted Team Laka to report my stolen handle bars. I was allocated Savannah to deal with my case. I am not IT savvy, she assisted me in uploading the photos of my damaged bike and kept me informed of progress throughout. Laka bike insurance is really good value, I’m new to them, and very impressed. Thank you Team Laka Reviewed on: 26th August 2021
Roz's avatar
Roz

Excellent

5
Claim was settled very quickly and the customer service was great. Reviewed on: 26th August 2021
Matthew Drury's avatar
Matthew Drury

The best bike insurance company

5
They responded really quickly and helped me Reviewed on: 26th August 2021
Emito's avatar
Emito

Best insurance company

5
I’ve bought my new bike back in April and unfortunately in August my bike was stolen, but Laka were very efficient helping me and covering the costs of a new bike. Highly recommend! Reviewed on: 26th August 2021
Savana Niehues's avatar
Savana Niehues

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