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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

Excellent cycling insurance

5
Fantastic customer service, very personable and professional. Sorted claim out very quickly and were sympathetic and speedy with payment to fix bike. Reviewed on: 26th August 2021
john togher's avatar
john togher

Best bike insurer out there.

5
I've had a little bit of bad luck on the bike the past couple of years. Never really looked into insurance. Always thought it was too expensive and too much effort. After hearing about Laka I found that it doesn't need to be that way. The guys at Laka are faultless. They've helped me out so much the past 12 months. I would recommend them to anyone looking for an amazing insurer that keeps you confident every time you clip in. Reviewed on: 26th August 2021
Matthew Downie's avatar
Matthew Downie

Great service

5
Got a new bike at the 2nd day of theft.I was amazed by their service. Reviewed on: 26th August 2021
S Hasan's avatar
S Hasan

Reinstalled my faith insurance companies

5
Quite simply awesome. Power meter broke on a chain slip and no arguments at all. Money to buy replacement within 24hrs. Amazing. Reviewed on: 26th August 2021
Ian Hancock's avatar
Ian Hancock

Great service following frame damage and brilliant insurance model

5
See above, great service following frame damaged and a brilliant insurance model Reviewed on: 26th August 2021
duncan.goodwin@me.com's avatar
[email protected]

Excellent

5
They were so good when I crashed Reviewed on: 26th August 2021
Joshua Naylor's avatar
Joshua Naylor

Great customer service

5
Top customer service and speedy claim settlement Reviewed on: 26th August 2021
Phil Banton's avatar
Phil Banton

Dream Insurance!

5
My e bike was stolen and the process to claim was so simple and direct and without any gaps or misinformation that literally took maybe half an hour from start to finish. Their amazing support team member Savannah was fantastically helpful and made the whole process of collecting all the additional information regarding the theft, any preferences I might have and replacing the bike (getting a new ebike) simple, fast and accurate with no room for mistakes. We exchanged 18 total emails and in a 3 days period I had an ebike again. I was and still am lost for words and grateful that companies with ethics that deliver what actually promote exist. I do hope that Laka and companies with similar mindset skyrocket! Reviewed on: 26th August 2021
Margaritis Rossios's avatar
Margaritis Rossios

Can't recommend enough

5
The experience has been so smooth and easy from signing up and claiming to asking random questions via chat and email to learn more about my policy. I have referred numerous people because I want them to have the same seamless experience. Reviewed on: 26th August 2021
Anthony Dang's avatar
Anthony Dang

Excellent and quick service

5
Quick responses and fantastic service after every claim. Reviewed on: 26th August 2021
Michalis Malafekas's avatar
Michalis Malafekas

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