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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
Read all reviews Write a review

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

First class insurance

5
Well priced and very easy claims process, had me back on the road in just a few days Reviewed on: 26th August 2021
Noel Barrington's avatar
Noel Barrington

Amazing

5
Customer service was brilliant. I had my bike stolen on a Saturday and they paid out on the Monday. They kept me informed throughout and were generally amazing. Each month there is clear explanation or charges due to claims and helpful tips Reviewed on: 26th August 2021
Paul's avatar
Paul

Faultless

5
Faultless service with staff that actually care and don’t try everything they can not to pay out a claim. I have had 2 bad accidents and the team at Laka were so supportive I would recommend them without hesitation great company with amazing staff Reviewed on: 26th August 2021
James Hare's avatar
James Hare

Amazing!

5
An amazing experience! These guys work so hard to ensure everyone gets their bikes fixed as quickly as possible! Best insurer. Reviewed on: 26th August 2021
sav's avatar
sav

Fast effective stress free

5
After having my bike stolen,Laka were so easy to deal with.All done online with very responsive communication with the claims agent.I was offered choices (replacement bike or monetary value ) the whole process was completed within a few days. Reviewed on: 26th August 2021
Mr Nemo's avatar
Mr Nemo

Brilliant service

5
Absolutely top service from laka, always friendly and helpful and settle claims quickly. Would recommend to anyone. Reviewed on: 26th August 2021
Martin Spencer's avatar
Martin Spencer

Great ethos, great company

5
Awesome, refreshing approach to Insurance Reviewed on: 26th August 2021
I Williams's avatar
I Williams

A customer-focussed approach - A revolution in insurance!

5
Always sympathetic to the customer's position, and genuinely dedicated to getting bets possible outcome. Reviewed on: 26th August 2021
Nick's avatar
Nick

Great overall service

5
Lovely people, prompt help if you're in a pickle, just great service overall. Reviewed on: 26th August 2021
Andrei's avatar
Andrei

SIMPLY THE BEST

5
Amazing brand, amazing claims service. Couldn’t have been more helpful Reviewed on: 26th August 2021
Jon Rambo's avatar
Jon Rambo

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