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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,683 reviews, last reviewed 24th Oct 2025
3333% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

best insurer never used anyone else best insurer never used anyone else Reviewed on: 24th October 2025
rob p's avatar
rob p

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2683)

Brilliant service, user friendly

5
Very fair premiums, Brilliant service, user friendly, always available fast responders. Reviewed on: 19th September 2020
Roderic MacClancy's avatar
Roderic MacClancy

Totally transparent, instils confidence

5
Very easy to set up, cover is clearly communicated, and policy covers everything you want and nothing you don't. Would recommend to all fellow cyclists Reviewed on: 19th September 2020
Alex's avatar
Alex

Insurance run by people that care about their community

5
I’ve made two claims via Laka in my 9 months of a Community Member. The 1st; Laka helpfully directed me to a Manufactures Damage use Warranty, saving the cost of a £1,500 deep section carbon rim being charged back to the Community. The 2nd; I damaged the kick stand on my Cargo Bike. Raised the claim Tuesday PM, correct replacement part discussed via e-mail and photos this day, arrived Thursday AM, and I picked up from their HQ (I was in the area), saving both postage and any charges to the community to fit the replacement stand, as I’m a pretty competent bike mechanic myself. Therefore two occasions where they’ve looked out for the Community when processing the claim, with the aim of keeping the community’s premium as low as possible. Reviewed on: 19th September 2020
Mat Shreeve's avatar
Mat Shreeve

Great compamy

5
Cheap and customer friendly! Love their business model Reviewed on: 19th September 2020
Matt Spencer's avatar
Matt Spencer

Provide value, keep me informed & give confidence!

5
Great value for money and really good communication! Laka also provide me with a real sense of confidence that I will soon be back out on the road if I ever needed to make a claim Reviewed on: 18th September 2020
Stephen Lewis's avatar
Stephen Lewis

Brilliant cycle insurance

5
Tailor made insurance for cyclist by people who understand cyclists and what they need, not some faceless corporate insurer for whom cycle insurance is just another ‘line of business’. Well done & thanks Laka Reviewed on: 18th September 2020
David Whatley's avatar
David Whatley

Easy to use

4
No hassle to sign up and you can cancel anytime. I like that there’s really no limit to the value of bikes you can cover. Reviewed on: 18th September 2020
Jesse Vernon's avatar
Jesse Vernon

Super simple service to use

5
The friendliest most helpful insurance company I've used so far! Reviewed on: 18th September 2020
Pete's avatar
Pete

Great comprehensive value insurance

5
Covers all the aspects of cycle insurance you require and at a very reasonable price Reviewed on: 18th September 2020
Alan Knott's avatar
Alan Knott

Great support and response!

5
I've been in chat with question before committing to laka insurance. And they have been very helpful and responsive to my answers and very assuring as well. Reviewed on: 18th September 2020
Stella's avatar
Stella

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