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Laka: Cycle insurance reviews

4.95
Based on 2,684 reviews, last reviewed 9th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026
Alabaster's avatar
Alabaster

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

Laka Cycle insurance reviews (2684)

Review of the Laka, Cycle insurance:

easy and good conditions

5
it's just so easy and the conditions don't have the loopholes that previous insurers have had Reviewed on: 7th September 2024

Super insurer

5
Laka have always been fast and effective when handling my claims! Reviewed on: 5th September 2025

Prompt, empathetic customer service that helps make...

5
Prompt, empathetic customer service that helps make a bad experience good. Reviewed on: 5th September 2025

I love Laka and their community driven insurance model.

5
I love Laka and their community driven insurance model. I've a happy customer for a few year now but fortunately never had to claim. But when I have to, I'm sure it will be great! Reviewed on: 5th September 2025

Great claims experience - empathetic and helpful han...

5
Great claims experience - empathetic and helpful handlers Reviewed on: 5th September 2025

Great comms and updates from LAKA

5
Great comms and updates from them on a regular basis Reviewed on: 3rd September 2025

Great values and a great team, the insurance conditi...

5
Great values and a great team, the insurance conditions are straight forward Reviewed on: 3rd September 2025

Had bikes stolen from my balcony, other insurers wou...

5
Had bikes stolen from my balcony, other insurers would have gotten out of that but Laka's unique model meant I got a new bike delivered to my door from Cannondale - love it! Only 3 weeks from theft to new bike :D Reviewed on: 3rd September 2025

I use Laka for months now, i like the service

5
I use Laka for months now, i like the service Reviewed on: 3rd September 2025

Best insurance company there is.

5
Best insurance company there is, fantastic service , fantastic people. Reviewed on: 28th August 2025

Laka are good, efficient, and friendly.

5
Laka are good, efficient, and friendly. The guide and help and answers and question with the best knowledge they have. They make you feel less stressed with dealing with insurance claims and damaged bikes Reviewed on: 28th August 2025