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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,683 reviews, last reviewed 24th Oct 2025
1788% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

best insurer never used anyone else best insurer never used anyone else Reviewed on: 24th October 2025
rob p's avatar
rob p

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2683)

Easy claims process & fair pricing

5
Monthly breakdowns of how your fee is split between different costs for the company let's you know you're getting a fair price. Claims are dealt with really fast and no fussing by them trying to avoid paying out. Highly recommended Reviewed on: 14th August 2020
Jonathan Marriott's avatar
Jonathan Marriott

Best experience ever

5
After being a Laka customer for just over 4 weeks, my bike suffer some physical damage. After making my claim, which by the way is a very easy and simple process the Laka team made it their task to get me up and running in no time. Communication was great and clear and my problem was solved extremely fast. Happy to have them as my insurance providers. Last bat not least their way of operation makes very fair on every Laka member when it comes to monthly premiums. Overall amazing team and amazing insurance provider. Reviewed on: 14th August 2020
Flavio L Pisciotti's avatar
Flavio L Pisciotti

There when you need them

5
I fell off the bike during lockdown and they still managed to sort out the repairs to the bike and the rehab equipment for me Reviewed on: 14th August 2020
Phil's avatar
Phil

Fabulous

5
Human, friendly and understanding of my needs and situation as cyclist. Reviewed on: 14th August 2020
Dan Gooding's avatar
Dan Gooding

the best insurance package around

5
The team are extremely helpful in helping me with any question I have regarding my insurance. Whenever I need help, I am able to get this within minutes. They have made filing a claim as easy as it could be. I was back up and on my bike within days after damaging my frame, the process was super simple, and everything was extremely smooth and well communicated throughout. Reviewed on: 14th August 2020
Will's avatar
Will

10 out of 10

5
The unfortunate nature of Insurance cover is you only find out how good it is when you need to make a claim. Laka were outstanding in dealing with my claim. I had an accident on Friday afternoon and was riding again with a new replacement wheel the following Wednesday. Thanks Laka!! Reviewed on: 14th August 2020
Andy P's avatar
Andy P

Excellent

5
Knocked off my bike on the first day of my holiday. Laka were quick to respond and my cover provided me with bike hire costs so I could keep cycling on holiday. My claim was dealt with quickly and efficiently and I had a replacement bike delivered to my home within days. Could not recommend more! Reviewed on: 14th August 2020
Russell Eldridge's avatar
Russell Eldridge

Great service

5
Great service and easy to deal with. No paperwork to make a claim. All paid really quick. 10/10. Reviewed on: 14th August 2020
Martin Lonie's avatar
Martin Lonie

Great product

5
Great user experience and handled claim very well - even gave recommendations about bike accessories Reviewed on: 14th August 2020
Rory Maclean's avatar
Rory Maclean

Amazing, personal, friendly service

5
After my bike was sadly stolen, Charlie from Laka worked with me to all my replacement accessories. Suggesting alternative bikes as my original was no longer available, and staying in close communication throughout the process. Reviewed on: 14th August 2020
ant's avatar
ant

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