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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
Read all reviews Write a review

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

Great company, great service

5
When I was unfortunate enough to have to make a claim, Laka worked with me to find a solution, including paying my local bike shop directly and keeping me informed throughout Reviewed on: 2nd September 2020
Luke Ryan's avatar
Luke Ryan

Quality

5
Just makes sense great idea company loyalty Reviewed on: 2nd September 2020
Mark shackel's avatar
Mark shackel

No brainer!

5
I wish everything was as simple and easy as Laka. Reviewed on: 1st September 2020
TXL 's avatar
TXL

Clear, simple and cycle focused

5
My experience with Lala has been stress free and almost too easy. Quick responses, good advice and a clear policy 10/10! Reviewed on: 1st September 2020
Jtd594's avatar
Jtd594

Innovative cycle insurance with great customer service

5
Laka is an innovative and effective insurance pool which brings a clear pricing proposition plus a customer service ethos that makes claiming on the insurance as painless a process as possible. Strongly recommend! Reviewed on: 1st September 2020
WilliamF's avatar
WilliamF

I recommend to everyone

5
Brilliant model, everything’s broken down and it’s great to see where your money’s going. The credit system is a great way to encourage others! Reviewed on: 1st September 2020
Rebecca L Taylor's avatar
Rebecca L Taylor

Excellent value and service

5
The refreshing way Laka insurance works means it is excellent value for money in what is already a very expensive sport. Although i have not had the need to claim yet, a few of my team mates have and the service they received was very swift and they were back on the road in no time at all. This gives me massive reassurance should i ever need to claim. I would recommend this company to anyone and everyone who has a bike they love Reviewed on: 1st September 2020
Ian 's avatar
Ian

Flawless

5
Superbly customer focussed and efficient Reviewed on: 1st September 2020
Rab McGrath 's avatar
Rab McGrath

Best insurers in the game!

5
Best model and nicest, most helpful people out there. Thanks! Reviewed on: 1st September 2020
BJ's avatar
BJ

Stress free cover !

5
I recently splashed out on my most expensive road bike purchase to date . So when I came off it, shredding bike components and my clothing/shoes ( they couldn't help with my knuckles !) it was a a very grim time. Laka covered all the damage costs after a couple of emails back and forth. It was a really stress free prompt procedure. Laka immediately turned a miserable situation around and restored my faith in these kind of companies. Saying that I don't think many other insurance companies are like Laka. Reviewed on: 1st September 2020
Daniel Sparkes's avatar
Daniel Sparkes

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