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Laka: Cycle insurance reviews

4.95
Based on 2,684 reviews, last reviewed 9th Feb 2026
97% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026
Alabaster's avatar
Alabaster

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2684)

Great company

5
Positive experience, Easy to set up a policy. Reviewed on: 1st August 2020

Laka bike insurance

5
what a great initiative. Straight forward ,affordable, no technical babble . You know exactly what you are paying for with no hidden costs. Laka also strive to deliver the best customer service, they are quick to answer any questions or queries and make you feel like you matter. 100% recommended. Reviewed on: 1st August 2020

For real world cyclists

5
Exactly what I need, whenever I need it, simple, easy, flexible. Recommend it to all my cycling friends. Reviewed on: 1st August 2020

Ability to tailor policy to my exact needs

5
I’ve found Laka to be very responsive to my questions and the range of options they provide for covering my bikes and accessories with the flexibility to easily change each month fits my requirements exactly. Reviewed on: 1st August 2020

Great model great customer service

5
I heard through a friend about Laka and was wondering how the different crowd based insurance would work. When getting my bling bike after waiting ages I went straight to Laka. Having a few quotes elsewhere they are definitely competitive no matter how much or little you cover. The customer service was great using a modern messaging system and the people are super friendly happy to explain everything so it’s clear Reviewed on: 1st August 2020

The best

5
Very flexible, reliable, easy to set up Reviewed on: 1st August 2020

Insurance.... That I enjoyed signing up to?!?!

5
Having seen lots of people I follow on social media talk about laka and how different it was compared to stereotypical insurance.... curiousity killed the cat and i thought, how different could it be? Boy was i wrong! Lowest average price per month, community feel (for buying insurance - crazy!) and i didn’t feel like I was settling for the best of a bad bunch. The process was so easy to sign up to and I didn’t even realise I could also insure my accessories and even clothing! On top of this, a rolling contract that I can leave anytime if I find a cheaper provider (fat chance, but it’s nice to have the option), ability to change my policy and update it daily rather than monthly if I buy new gear. It honestly feels like they’ve thought of everything - you even get discount on popular cycling brands, the cherry on top of the cake! A slick website with online chat facilities that makes the process simple, smooth and easy to follow and I can far and away tell you that you will be impressed with Laka. Now, they say you only know how good your insurance is when you need to claim which fortunately I haven’t had to do yet but seeing all the reviews and the fact the total value you insure does not depreciate, I couldn’t be more sure that I’d be very satisfied with the outcome if I had to claim. So what are you waiting for, head over to Laka and join the community, I’m sure you won’t regret it! Reviewed on: 1st August 2020

Super easy, lightning fast claims handling

5
Super easy to sign up, referral bonus for friends and family, very reasonable prices. Claim handled super quick by the lovely and very knowledgeable team! Reviewed on: 31st July 2020

friendly, fair and easy to use

5
Fairly priced and easy to understand! Best I've used by far! Reviewed on: 31st July 2020

Setting a new standard!

5
It's a no-brainer. I really like that they don't my money first but rather have to "earn" it by providing a service first. This is how it should be! Reviewed on: 31st July 2020

Review Laka: Cycle insurance now

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