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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

Expert bike company

5
Laka have a really unique insurance product, which makes its fair and transparent for customers. They are clearly bike experts and have a great brand! Reviewed on: 18th August 2020
Mark's avatar
Mark

Laka is simply the best choice for bicycle insurance

5
My two bikes have been insured by Laka for over 2 years now. I love the way the business model is so transparent. It's feels good to be protected by a community of like minded people with each others interests at heart. Not the profits of some big faceless corporate enterprise. I also had to make a claim and the experience was exceptional. I totlly recommend Laka to all my cycling buddies. Reviewed on: 18th August 2020
Julian Saunders's avatar
Julian Saunders

Simply the straight up best

5
Unbelievable service, and very affordable to boot! Reviewed on: 17th August 2020
EmilyR's avatar
EmilyR

Fast professional surface

5
Really happy with service provided by lake ,prompt emailing and with in few days we resolved my claim and couple of weeks I got a frame from suppler and was given exelant updates on stock and when frame would arrive ,would highly recommend!!!! Reviewed on: 17th August 2020
Aaron Watson's avatar
Aaron Watson

Laka is the best thing that has happened to cyclist community.

5
From bringing the best innovative product to the ease with which a cyclist can be on boarded, the whole journey is inspiring and creative. I definitely recommend Laka win this award and take its product to the next level. Reviewed on: 17th August 2020
Akanksha Rais's avatar
Akanksha Rais

Simple and fast

5
No contract and being able to insure only the things you need to. The claims service was easy to use and resolved fast, to get you back out on your bike Reviewed on: 17th August 2020
Jamie Blair's avatar
Jamie Blair

Accident claim

5
Couldn’t have been happier the way my claim was handled and processed. Everyone that I contacted at Laka were patient, knowledgeable , friendly and professional. Wouldn’t think twice about recommending them. Reviewed on: 16th August 2020
Simon's avatar
Simon

Amazing customer service

5
Had too call upon Laka after a cycling accident. Great initial response, and friendly comprehensive guidance though out my claim. Claim was approved within 2 hours. Always recommending them to fellow cyclists. Reviewed on: 16th August 2020
Whitas's avatar
Whitas

The only bicycle insurance made tailored made for bikers and their needs

5
Easy to understand, transparent, purchase and claim. Much better prices and coverages that make sense for bikers. Puts the control in customers hand. Reviewed on: 16th August 2020
Navdeep Arora's avatar
Navdeep Arora

Team Laka!

5
Forget what you think you know about insurance, they’ve found a whole new way of doing it. Fantastic service and experience. Imagine actually being proud of your insurance company?! Reviewed on: 15th August 2020
Matt S's avatar
Matt S

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