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Laka: Cycle insurance reviews

4.95
Based on 2,684 reviews, last reviewed 9th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026
Alabaster's avatar
Alabaster

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

Laka Cycle insurance reviews (2684)

Review of the Laka, Cycle insurance:

Excellent platform with easy to understand options

5
Excellent platform with easy to understand options and good value for money, like a 50% discount for insuring 2 bikes Reviewed on: 2nd August 2024

Great service and fast response!

5
I had to use Lala once because my bike was damaged during a flight to Majorca. Their reply was very fast and paid for my repair without any hassles. Very happy with my experience so far. Reviewed on: 2nd August 2024

Best Insurance Company!

5
Best Insurance Company! My experience with Laka is 100% positive, I wish all insurance companies would be like them. Reviewed on: 2nd August 2024

Excellent cover including accidental damage

5
Excellent cover including accidental damage Reviewed on: 2nd August 2024

Good but I wish police and other users would take bi...

3
Good but I wish police and other users would take bike theft and security more seriously Reviewed on: 2nd August 2024

Fair, transparent and excellent value.

5
Fair, transparent and excellent value. Reviewed on: 2nd August 2024

Comms are great and value for money really clear

5
Comms are great and value for money really clear Reviewed on: 2nd August 2024

Made by cyclists for cyclists easy to engage with

5
Made by cyclists for cyclists easy to engage with Reviewed on: 2nd August 2024

Not had any use to date

4
Not had any reason to make a claim so far, but a report from a friend has been very good Reviewed on: 2nd August 2024

First class company

5
I have claimed three times. A lost Garmin, a theft, and a crash. Each time my experience with Laka was exceptional. Especially after my bike was stolen when it was very upsetting and we felt violated in our own home. Laka were supportive and kind. Reviewed on: 2nd August 2024

Honest, reliable, human

5
I've never had to make a claim with Laka (thankfully), but I've found their website, service and offer so clear, straightforward and user-friendly. They send clear emails when changes are upcoming, and I've received communications from real people when I've had a query. My feeling is they are honest, reliable, human. I trust my bike is being taken care of. I recommend them all the time. Reviewed on: 1st August 2024