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Laka: Cycle insurance reviews

4.95
Based on 2,653 reviews, last reviewed 2nd Oct 2025
28900% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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97%
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3%
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Latest highest rating:

5

Great customer service Very helpful customer service and easy to follow website/joining up Reviewed on: 2nd October 2025
Wendy's avatar
Wendy

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2653)

authentic insurance

5
The original idea of insurance is a community helping out when bad things happen and this is what laka is doing. No big shareholders, just simple honest cover. Reviewed on: 2nd September 2023

Really simple to setup, website is really easy

5
I've been very happy with Laka for the last few years and then they got in touch to say I could cut my premiums in half by dropping race cover (I have never raced). What sort of company does that?! fantastic. Reviewed on: 1st September 2023

Hassle free coverage

5
Haven't had to use it and hope I don't, but from the reviews it seems to be comprehensive and I like the fact I am covered one month at a time and I am not tied in. Reviewed on: 1st September 2023

convenient service

5
very easy to sign up and great company to get service with its offers. Reviewed on: 1st September 2023

Easy and Cost Effective

5
Very easy to arrange on cost effective with others as to same level of cover, not yet had to claim so cannot comment Reviewed on: 1st September 2023

wonderful

5
great easy and simple insurance. everything spelt out clearly and simply. super easy to manage. thank you laka Reviewed on: 1st September 2023

Very friendly and intuitive

5
Easy to choose your plan and setup it Reviewed on: 1st September 2023

Innovative insurance for bike enthusiasts

5
Really impressed by the philosophy and customer service I've received so far. Reviewed on: 1st September 2023

No bullshit, nice n easy!

5
Great with communication, easy to setup, feels like a honest insurer! Luckily I've never had to make a claim! Reviewed on: 1st September 2023

Expensive and over familiar

2
Never had to make a claim so can’t comment on that side. I had to use them as a condition of a bike hire scheme but now that’s finished I’ll be leaving - and saving £130 a year in the process. Also their monthly emails (which include financial info so you can’t opt out) wound me up with their matey tone and smug tales of their adventures. Also tried to get me to sign up to extra cost “Club Laka” on an opt-out basis which was extremely sneaky. Reviewed on: 1st September 2023

Review Laka: Cycle insurance now

Help others make smarter decisions by sharing your own experience. Write a review