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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,651 reviews, last reviewed 25th Sep 2025
28700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

4

Proper bike insurance They seem good value but I have not yet needed them so I don't know what the customer service is like our how will they deal with claims, but I'm opti... Read more Reviewed on: 25th September 2025
Mx Paul 's avatar
Mx Paul

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2651)

Great customer service

5
Love their ethos and new model for bike insurance Reviewed on: 1st September 2023
Helen Pickering's avatar
Helen Pickering

Easy and convenient

5
Such a pleasure signing up. Very clear on the terms and the journey was really straightforward. Reviewed on: 1st September 2023
Sasha 's avatar
Sasha

Simply excellent service

5
Having had a bike stolen, I could not speak more highly of how responsive Laka have been, how easy they have made the claims process and how quickly it's been handled. Would recommend them to anyone Reviewed on: 1st September 2023
Pete's avatar
Pete

Easy cycle insurance

5
Really easy to setup, honest, and informative. Reviewed on: 1st September 2023
Neil Ripley's avatar
Neil Ripley

What a service

5
My airline lost my bike on a flight home from France and when I contacted Laka they were friendly, helpful and helped me get back on two wheels. Can’t be happier with the service or cost knowing that you’re getting for what you pay for! Smashing! Reviewed on: 1st September 2023
Danny Moore's avatar
Danny Moore

Great service

5
Great service, transparent insurance charges. Reviewed on: 1st September 2023
Richard's avatar
Richard

Flexible and affordable

5
The model suits us, the customers — not just the business. Reviewed on: 1st September 2023
Gareth Winter's avatar
Gareth Winter

Amazing Insurance

5
Laka is like no insurance company I’ve ever dealt with. You feel like a valued and wanted customer, not a burden. I couldn’t reccommend them more. They genuinely care about you and your bike Reviewed on: 1st September 2023
Zahra Sheikh's avatar
Zahra Sheikh

Speedy Claims Process

5
I am new to Laka but i have been recommended the service by a large number of people in the cyciling community. They are reasonably priced and know for swift processing of claims. The quicker I can get back on the road, the better! Reviewed on: 1st September 2023
Peter's avatar
Peter

Affordable and transparent

5
I’ve not had to make a claim yet (hopefully it stays that way) but they were super easy to get a quote with and set up my account. Well prices and transparent communication. Already recommended to several colleagues. 10/10 Reviewed on: 1st September 2023
N'yala. UK's avatar
N'yala. UK

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