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Laka: Cycle insurance reviews

4.95
Based on 2,651 reviews, last reviewed 25th Sep 2025
28700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

4

Proper bike insurance They seem good value but I have not yet needed them so I don't know what the customer service is like our how will they deal with claims, but I'm opti... Read more Reviewed on: 25th September 2025
Mx Paul 's avatar
Mx Paul

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2651)

Great service at a good price

5
Really love Laka and how easy it was to set up. Super simple process and easy to add more clothing etc as you need. I also really rate the transparency around where money goes. Reviewed on: 1st September 2023

Transparent, supportive and good value

5
Having recently claimed on my Laka insurance it was so refreshing to have an insurance company be so supportive in getting me back on the road. Laka's transparent approach to insurance gives me peace of mind that it's good value even if not the cheapest. Reviewed on: 1st September 2023

Friendly and Transparent

5
Good communication. Transparent. Reviewed on: 1st September 2023

Great service, fast and responsive!

5
Easy to use, straightforward. Always a great service, fast and responsive! Reviewed on: 1st September 2023

Amazing- by cyclists for cyclists

5
I've been with Laka for a few years, had one issue with my bike which they sorted super swiftly. Everything about Laka is set up with the cyclist customer in mind. From the cover, to the staff (who really understand cycling as well as insurance), the technology - so easy to access your account/make changes etc. Wouldn't go anywhere else! Reviewed on: 1st September 2023

Great friendly and cheap!

5
Was referred by a friend and got quickly and easily started. Referral meant I also got £25 credit for free so haven’t paid a penny for the past couple months! Overall very happy. Reviewed on: 1st September 2023

Only good things to say

5
I find the combination of cover offered, customer service and transparency really great and make me a happy Laka customer. Would recommend Reviewed on: 1st September 2023

The best service

5
Good prices, good service, good communication, just great all the way round Reviewed on: 1st September 2023

Great company

5
Very fast and efficient in getting you back on the road Reviewed on: 1st September 2023

Great provider - I've already recommended friends

5
Laka have been fantastic so far. They have a great community model that I have found to be transparent and affordable, and I'm glad to be a part of it. I have already recommended 2 friends who have signed up. Reviewed on: 1st September 2023

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