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Laka: Cycle insurance reviews

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4.95
Based on 2,651 reviews, last reviewed 25th Sep 2025
28700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

4

Proper bike insurance They seem good value but I have not yet needed them so I don't know what the customer service is like our how will they deal with claims, but I'm opti... Read more Reviewed on: 25th September 2025
Mx Paul 's avatar
Mx Paul

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2651)

great insurance at a fair price

4
Fortunately I've never had to make a claim, but Laka's communication is always clear so I know what I'm paying for - and at a very reasonable price Reviewed on: 1st September 2023
chris's avatar
chris

No fuss

5
Great model, never had to use it until this week and Gilles and Ollie very helpful in assisting me and helping source a new bike. Reviewed on: 1st September 2023
Mary 's avatar
Mary

Friendly neighbourhood insurance company

5
I thought getting bike insurance would be a mega expensive hassle, but Laka make it easy and affordable, and I feel like my bike is in safe hands with them :) Reviewed on: 1st September 2023
Tess's avatar
Tess

The best bike insurance I've found

5
Laka is a great option for insurance cover. The team are on hand to help when you need them, and respond super quickly to claims/ queries. I've had a couple of challenging claims and the Laka team took it in their stride. Fully recommended! Reviewed on: 1st September 2023
Gemma Bridge's avatar
Gemma Bridge

Helpful, rapid experts

5
When my bike was stolen from within my own cycle storage of my flat, the team at Laka were super responsive, with the right level of empathy and understood how I was feeling. They helped me to work out the better deal for me to take the money rather than get a new bike, as with my ambitions to have a gravel bike, it was more cost effective for me to have the payout then use my work's cycle to work scheme to get an even better bike. They even suggested some bikes I should look at - which just topped it off! Have recommended to all my cycling pals. Reviewed on: 1st September 2023
Ella Writer's avatar
Ella Writer

A different insurance experience!

5
Early days with my insurance cover, but very impressed their ethics and efficiency. Reviewed on: 1st September 2023
Andrew Kingston's avatar
Andrew Kingston

Fantastically quick

5
Super service. Got back on bike in 2 weeks after crash Reviewed on: 1st September 2023
George Spooner's avatar
George Spooner

Quality Insurance

5
Always have the best experience dealing with Laka Reviewed on: 1st September 2023
Chris G's avatar
Chris G

Quickest and most supportive insurance company ever!

5
I’ve had my bike stolen quite shortly after completing my onboarding with Laka. Luckily they made uploading my evidence real easy and I had all the information required submitted. They got me back on the road within a week! Cannot recommend them more, I am riding without worries now and was able to properly invest in bike and gear. Reviewed on: 1st September 2023
Anonymous's avatar
Anonymous

Straightforward to deal with in time of need

5
Very knowledgeable and helpful to deal with after my 'off'. With the help of my LBS, the bike was back ready for the road before I was ! Reviewed on: 1st September 2023
David Andrews's avatar
David Andrews

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