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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,651 reviews, last reviewed 25th Sep 2025
28700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

4

Proper bike insurance They seem good value but I have not yet needed them so I don't know what the customer service is like our how will they deal with claims, but I'm opti... Read more Reviewed on: 25th September 2025
Mx Paul 's avatar
Mx Paul

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2651)

Amazing company and service

5
Laka is always above and beyond anything else. They treat you like a person and help you every step of the way whether is questions about which insurance is best for your needs to sorting out your claim, they make it so easy. Can’t recommend then enough! Reviewed on: 1st June 2023
Cam McDougall's avatar
Cam McDougall

Does anyone believe all these reviews are genuine?

1
Reviewers only leave a review for this company. Some reviewers have left two 5* reviews only weeks apart. If it looks to good to be true... Reviewed on: 7th March 2023
Geoff's avatar
Geoff

Best insurance I have ever known

5
Service is quick, claims are very easy and straight forward to make and the company does not try to swindle on claims like motor insurance. Price is very competitive, I wouldn't mind paying more for such a service. No increase in premiums or excess. Great service 10/10 recommend. Reviewed on: 31st October 2022
Rakin's avatar
Rakin

A Nasty Spill Quickly Resolved

5
I had a nasty crash (my fault). I was amazed at how quick and easy Laka made it to get this resolved. All the claim side was sorted in 7 working days. The claims specialist was really kind and concerned about my injuries too - not just focussed on the bike Reviewed on: 19th October 2022
David Andrews's avatar
David Andrews

Best Cycle Insurance by far!

5
My fork steering tube got cracked at the very top. Put in a claim with Laka insurance and within the 48 hours, they responded with exactly what to do and how they can assist further. They refunded me with the price of getting my bike inspected by my local bike shop and sent me money to order new fork together with the money to cover the cost of bike shop to fit it on. All of this was done within a week. So fast and really good customer service all round. Highly recommended and I vote this as the top cycling insurance company!! Reviewed on: 17th October 2022
Kev's avatar
Kev

How insurance should work

5
Clear comms, I know what I am paying for, with so much flexibility and ease of use. Reviewed on: 14th October 2022
Euan McGrath's avatar
Euan McGrath

Friendly, responsive, and Care

5
Laka as a platform is easy to use and understand. As a cyclist, they really care for all your needs. Laka as people are friendly and responsive. When things go wrong they get it sorted. When things are all going well, you get a community to be part of and monthly newsletter with fun stats and stories. Reviewed on: 13th October 2022
Alison Murray's avatar
Alison Murray

Liam Neill

5
Been using lekker for a while now and had no problems. Reviewed on: 12th October 2022
Liam Neill's avatar
Liam Neill

Easy, quality and reliable

5
I was recommended to use them by a colleague and have found the service east to use. I like the statements that tell us where my money was spent which tells me I know I’m covered well Reviewed on: 12th October 2022
argent.bowles@gmail.com's avatar
[email protected]

Best Insurance around

5
Competitive, easy to use, stop start whenever you need to - couldn't ask for anymore. Reviewed on: 11th October 2022
Tiffany Bateman's avatar
Tiffany Bateman

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