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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,684 reviews, last reviewed 9th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026
Alabaster's avatar
Alabaster

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
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Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2684)

Just great

5
Smoothest bike insurance process I've experienced. Very reliable. Reviewed on: 4th October 2022
alcie's avatar
alcie

Great service

5
Not had to use them properly yet thankfully. But the few times I've got in contact for advice/support they've been spot on. Reviewed on: 4th October 2022
Harry Robert Herion's avatar
Harry Robert Herion

Great service and easy to use

5
Intuitive platform, quick and easy sign-up. Terms are in plain English. Reviewed on: 4th October 2022
Grace Lee's avatar
Grace Lee

Easy, efficient, cost-friendly

5
Easy to book, not had to claim, but seems fairly straightforward process if I have to. Very reasonable price. Reviewed on: 4th October 2022
Megan's avatar
Megan

Alternative Insurance.

5
A different way of insuring your bicycle, but a good way of doing it. A trustworthy and value for money insurance company. Reviewed on: 4th October 2022
Ian Boydon's avatar
Ian Boydon

Honestly best insurance I've had

5
Responsive, fast, friendly and deliver what they promise they will. Reviewed on: 4th October 2022
David Smith's avatar
David Smith

Fantastic transparency

5
Very good company. Great breakdowns. Inspire confidence. Reviewed on: 4th October 2022
Martin Brown's avatar
Martin Brown

Best bike insurance I've ever purchased

5
Love this company. Laka sets the standard as to how all bike insurance should be done. Reviewed on: 4th October 2022
Ross Unwin's avatar
Ross Unwin

It is a friendly and great service

5
I joined Laka when I got my new bike. I did a LOT of research, and looked into so many different insurance companies, but neither seem run by humans who care. When I found Laka I instantly knew this was the insurance for me. They are kind and caring! Reviewed on: 4th October 2022
Mariana's avatar
Mariana

Excellent insurance

5
Even before claiming, I loved the brand, ethos and its approach to insurance. Seemed they were shaking things up in a way that was both useful to end users and really well thought-through. I've recently had to make two claims — one for a stolen bike and the other for a stolen seat. The process could not have been more different from anyone I've ever dealt with in the past. Super friendly, super practical, super personal. Even to the point where Ollie at Laka had replaced my lock like for like — and when I received it I realised how heavy it was and that I'd prefer a lighter one — he arranged for the old one to be returned and for me to be reimbursed for the new one I'd bought. There's no 'computer says no' bullshit. Everything is human and reasonable. Love these guys. Reviewed on: 4th October 2022
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Gavin Leisfield

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