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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
Read all reviews Write a review

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

Changing insurance sector

5
Its a new way of contracting insurance. Just test it Reviewed on: 11th October 2022
Diogo Homem's avatar
Diogo Homem

Very quick and easy

5
They were very quick, helpful and polite. Reviewed on: 10th October 2022
Louis's avatar
Louis

Lovely Laka

5
Never had a problem with Laka at all, always very prompt to answer any queries and the prices are unbeatable - I absoloutly love that they recover costs each month and share that out rather than pocketing it! Reviewed on: 10th October 2022
Conor H's avatar
Conor H

Top rate!

5
Quick and easy claim settlements Reviewed on: 10th October 2022
Alex Paget's avatar
Alex Paget

Best Customer Experience

5
They've been fantastic at dealing with getting me back on the road in no time. Reviewed on: 10th October 2022
William Taylor's avatar
William Taylor

Innovative and customer-friedly

5
I am a big of Laka. I like that they created a community business model, where we can all save in premiums if claims are low. That way, our incentives are alligned. Reviewed on: 9th October 2022
Fabian V. Flatz's avatar
Fabian V. Flatz

True value to consumer

5
Laka is the first insurer that is actually giving me true value for my money. Keep it up! Reviewed on: 8th October 2022
Ramon Schelwald's avatar
Ramon Schelwald

Excellent bike insurer

5
We have had our family cargo bike insured with Laka for over a year. The process of commencing our insurance was easy and painless. There were no hidden costs and we found the Laka team easy to make contact with and very helpful. We have not had to make a claim yet, so can not comment on that experience. however we feel reassured and trust that should we need to, their support and assistance would not be found lacking. Thank you Laka for a quality trouble-free service to date Reviewed on: 8th October 2022
HSSW's avatar
HSSW

Incredible insurance

5
One of the best cycle insurance companies I have ever used, amazing and friendly team and saved me a tonne. Reviewed on: 7th October 2022
Michael 's avatar
Michael

Effective

5
Claim honoured with pragmatic solution once all available photographic evidence was sent. Reviewed on: 7th October 2022
Stuart A Tait's avatar
Stuart A Tait

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