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Leek Building Society: Mortgages reviews

4.86
Based on 582 reviews, last reviewed 28th Apr 2025
55% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Knowledgable, friendly and help with what’s best for me I have a couple of saving accounts and my family friends also have them. Always very happy to set and very informatively advise. Always calm and hel... Read more Reviewed on: 28th April 2025
Andy c's avatar
Andy c

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024
Isaac A's avatar
Isaac A

About this product

Are you looking to buy your dream home? Finding the right mortgage lender is an important step in the journey. We collect Leek Building Society mortgage reviews to give you insight into the lender and its products.

Leek Building Society is an independent mutual that offers a variety of mortgage products. It’s important to be confident that you understand the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you need help understanding your options.

If you’re interested in a mortgage with Leek Building Society, check our reviews to see what existing borrowers have to say. Find out why they chose the Society as their mortgage lender and if they have been satisfied throughout the term. Learn more about the Society’s customer service and commitment to its members. All of this and more can be found in our Leek Building Society mortgage reviews.

If you have a mortgage product with Leek Building Society, leave a review on Smart Money People. Tell us which mortgage product you have. What was your experience with the application process like? Have you found any pros and cons of being with the Society? Would you recommend the lender to family and friends? Whether good or bad, write a Leek Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Leek Building Society Mortgages reviews (582)

Review of the Leek Building Society, Mortgages:

Helpful, polite and personable

5
Since starting our first mortgage with Leek we have dealt with them on numerous occasions, they have been nothing short of polite and friendly during all communications. They have made everything easy and it really feels like they understand us and our needs. I would have no issues recommending leek to anyone and everyone. Reviewed on: 27th November 2019

Have been with Leek for over 10 years.

5
Have been with Leek for over 10 years. Always approachable and helpful. With great customer service, you are a true customer not just a number! Reviewed on: 13th January 2025

I have been with Leek Building Society for 11 years...

5
I have been with Leek Building Society for 11 years and I wouldn't dream of changing as their services is excellent. They are always knowledgeable about the product and always make sure it suitable to my needs. What i love most is that I can call them and speak to someone instead of an online service. They are highly recommended in my view Reviewed on: 13th January 2025

Years of good service

4
Have stayed with Leek BS for more than 10 years of home ownership, always receive a good level of service from a friendly team. Very much appreciate still having a local branch. Reviewed on: 13th January 2025

Very helpful staff

5
Very helpful staff easy to contact on the phone Reviewed on: 13th January 2025

Recommended to my friend

5
Leek building society have provided me with a solution to my situation. They are always helpful and answer any questions I may have. They take time to ensure that I am getting the correct product for my meds. I have already recommended Leek building society to a friend. Reviewed on: 13th January 2025

They are a great lender.

5
They are a great lender. Real people! Reviewed on: 13th January 2025

They have always been really helpful.

5
They have always been really helpful. Especially when covid hit and there were alot of struggles around mortgage payments. Nothing was ever too much hassle. Very supportive Reviewed on: 13th January 2025

Generally good.

5
I’ve never had any problems contacting them and always received good service and information. Their website works well and keeps me up to date with new offers. The only disappointment was the charges made foe renewing my mortgage with them. I felt they were excessive considering I was a loyal customer. Reviewed on: 13th January 2025

Excellent service and products

5
Easy to contact. Great to deal with. Quick appointments. Competitive products that I find hard to beat. Freindly and knowledgable staff who seem to go out of their way to help you and treat you as a person not just a customer. Been with Leek for years and highly recommend. Reviewed on: 13th January 2025

The people's champions

5
I have personally always had a great experience with Leek and they have always looked after me, whether that be keeping me up to date (but not flooded me with letters, adverts and the likes) They have always been lovely on the phone, a proper person, family run business vibe and speaking to me in normal terms without confusing jargon. I have a mortgage, loan and considering a child ISA with Leek too because the service is amazing and rates very attractive Reviewed on: 13th January 2025

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