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Leek Building Society: Mortgages reviews

4.90
Based on 686 reviews, last reviewed 2nd Mar 2026
10000% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

First class service for a buy to let mortgage First class service for a buy to let mortgage Reviewed on: 2nd March 2026
DW's avatar
DW

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024
Isaac A's avatar
Isaac A

About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

Leek Building Society Mortgages reviews (686)

Review of the Leek Building Society, Mortgages:

Having had a problem with my mortgage account, the...

5
Having had a problem with my mortgage account, the staff were very helpful in advising me of my ability to change my mortgage to enable easier payments. Reviewed on: 20th March 2024

I feel they support what we are doing re a mortgage...

5
I feel they support what we are doing re a mortgage to house my wife mother and I think their communication very good Reviewed on: 8th April 2025

Professional, easy to contact the right person, know...

5
Professional, easy to contact the right person, knowledgeable, quick replies. Have opened a savings account. Recommend Leek Building Society. Reviewed on: 8th April 2025

Had no issues at all, was fast with emails and...

5
Had no issues at all, was fast with emails and letters Reviewed on: 5th April 2025

Friendly and approachable.

5
Friendly and approachable. Nothing seems too much trouble. You get to speak to a person who feels real and trustworthy. Reviewed on: 3rd April 2025

Great Mortgage Appointment

5
Had a mortgage appointment with Amy Carvill which went great! She was really helpful and informative, explained everything in great detail and made sure I was comfortable with everything while also being really personable. Reviewed on: 13th March 2025

Happy with the Leek Building Society

5
I was supported at a difficult time to transition between mortgage products and felt wholly supported and not just another customer of a large organisation. This meant a lot at a time of stress and anxiety. Reviewed on: 7th March 2025

Excellent service

5
There’s little Leek BS can do about interest rates given the current climate but their service and ease of use is unfaultable. They are quick to answer calls and when we decided to increase our payment it was really easy to carry out - took a matter of moments! Reviewed on: 3rd March 2025

Useful 2 year review

5
As the 2 year term is approaching its end, I got a thorough run through of the options available. Agent always took into account my preferences as to balance of cost and flexibility. Reviewed on: 26th February 2025

A massive thank you to Laura Bradshaw

5
A massive thank you to Laura Bradshaw for all her help in a stressful situation! Reviewed on: 20th February 2025

Good helpful friendly advise

5
Good helpful friendly advise , I spoke to an advisor on phone , who then guided me to apply for a re mortgage online , this was very easy to do , it took less than 5 minutes. Reviewed on: 12th February 2025

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