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Leek Building Society: Mortgages reviews

4.89
Based on 659 reviews, last reviewed 21st Jan 2026
7300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
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1%

Latest highest rating:

5

Informed decision at our own pace. Leek Building Society have always been reliable and trustworthy. Easy to access information on line or through the post if preferred. Always some one ... Read more Reviewed on: 21st January 2026
Julie M's avatar
Julie M

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024
Isaac A's avatar
Isaac A

About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

Leek Building Society Mortgages reviews (659)

Review of the Leek Building Society, Mortgages:

Quick, efficient, helpful service.

5
Excellent service when I applied for a buy to let, interest only mortgage at the age of 62. Leek were helpful and efficient and I was able to secure a 5 year fixed term mortgage at a very favourable rate. Reviewed on: 13th January 2025

10 out of 10 service!

5
10 out of 10 service! Always do what they say they are going to, quick at responding to emails and will go above and beyond to help! Thank you Craig and the rest of the mortgage team youve amazing! An absolute credit to Leek for sure!! Reviewed on: 24th January 2025

Excellent service

5
Have had our mortgage with Leek for 11 years, have changed rates a few times, and always had excellent advice and customer service. Friendly and professional, would highly recommend to all. Reviewed on: 24th January 2025

I found it very smooth, seamless and uncomplicated.

5
I found it very smooth, seamless and uncomplicated. Reviewed on: 24th January 2025

Mortgage advice

5
Amy who advised me was excellent, can’t recommend her and the Society enough. Brilliant service though out. Reviewed on: 23rd January 2025

a painless experience., A mortgage made easy.

5
Having had some bad experiences with other Building Societies I was apprehensive about my meeting with yourselves, this was not necessary as Amy explained everything in layman terms for me and made the whole process painless, a massive thank you to Amy 10 out of 10 Reviewed on: 21st January 2025

Efficient mortgage service

5
Excellent mortgage service when my product was coming to an end. The whole process was very efficient Reviewed on: 20th January 2025

Nice flexible mortgage

5
I have held a mortgage with Leek Building Society for almost 14 years now. Flexible repayment arrangements and competitive interest rates means that I haven't needed to change providers. Reviewed on: 17th January 2025

Always exceptional service from the Leek

5
Always receive exceptional service from Leek Building Society. Staff are professional and knowledgeable. Products offered for my product switch were very competitive and the process to switch was very easy and straightforward. Reviewed on: 17th January 2025

Extremely helpful and caring mortgage lenders.

5
Extremely helpful mortgage people who helped us buy a bungalow for my disabled son who passed away in October but gratefully enjoyed 4years independence in his new home where he was very happy and settled ,so thank you so very much .Also wonder local counter staff. Reviewed on: 17th January 2025

Mortgage Renewal

5
When I was due to renew my mortgafe the staff were extremely knowledgeable and helpful and it made you feel like a real person and not just a number. They discussed all the options and out omes in detail to enable me to make an informed decision on my mortgage product. Reviewed on: 17th January 2025