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Leek Building Society: Mortgages reviews

4.90
Based on 686 reviews, last reviewed 2nd Mar 2026
10000% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

First class service for a buy to let mortgage First class service for a buy to let mortgage Reviewed on: 2nd March 2026
DW's avatar
DW

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024
Isaac A's avatar
Isaac A

About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

Leek Building Society Mortgages reviews (686)

Review of the Leek Building Society, Mortgages:

Having had a problem with my mortgage account, the...

5
Having had a problem with my mortgage account, the staff were very helpful in advising me of my ability to change my mortgage to enable easier payments. Reviewed on: 20th March 2024

Good offers and ease of renewals

5
Have had a BTL with Leek for many years and have been happy with their offers and the ease of renewing. Reviewed on: 13th January 2025

Easy, friendly and Taylor’s service to fit your need...

5
Easy, friendly and Taylor’s service to fit your needs and financial situation. Reviewed on: 13th January 2025

Great staff who are very helpful.

5
Great staff who are very helpful. Prompt and personal service. Reviewed on: 13th January 2025

Standing out in front...!!!

5
I have four buy to let mortgages with the Leek. The application process was very simple, with advise all the way. It is also so simple at renewal time, everything is taken care of and any questions answered promptly. I have had experiences with many lenders, but the Leek United stands out in front of them all. I always forward your details and recommend you to my friends etc. Thank you and well done...!!!! Reviewed on: 13th January 2025

Amazing customer service

5
Rang up as my fixed rate was about to end. Had looked at comparison sites and informed representative of price. She was very polite, knowledgeable and was able to provide same day service providing me with a quote that beat all other quotes I’d found. Reviewed on: 13th January 2025

First time mortgage

5
Friendly and very helpful perfect for our first time mortgage will definitely advise people to use leek building society Reviewed on: 13th January 2025

Leek mortgages are great, really responsive to any q...

5
Leek mortgages are great, really responsive to any queries I have. Mortgages are a bit of a mystery to me and they explain things simply so that anyone can understand. Reviewed on: 13th January 2025

Leek Building Society has been an exceptional mortga...

5
Leek Building Society has been an exceptional mortgage provider for me. With two mortgages through them, I've experienced nothing but top-notch service and competitive rates. Their staff is knowledgeable, friendly, and always ready to assist. The application process was smooth, and their communication throughout has been clear and timely. I particularly appreciate their personalized approach and commitment to customer satisfaction. Leek Building Society truly stands out in the financial industry, offering a perfect blend of traditional values and modern efficiency. I highly recommend them to anyone looking for a reliable and customer-focused mortgage lender Reviewed on: 13th January 2025

First time using them, excellent.

5
First time using them. Always been quick to adjust rates as we’re on flexible rate which is what you’re looking for when with a flexible rate. They also deliver a small team type feeling which makes you feel heard. Reviewed on: 13th January 2025

Everyone I spoke to at Leek were very helpful, court...

5
Everyone I spoke to at Leek were very helpful, courteous and understanding. A great company to deal with. Even when I forgot to provide some information, it was not an issue for them as they were flexible on time it would take. Reviewed on: 13th January 2025