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Leek Building Society: Mortgages reviews

4.90
Based on 686 reviews, last reviewed 2nd Mar 2026
10000% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

First class service for a buy to let mortgage First class service for a buy to let mortgage Reviewed on: 2nd March 2026
DW's avatar
DW

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024
Isaac A's avatar
Isaac A

About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

Leek Building Society Mortgages reviews (686)

Review of the Leek Building Society, Mortgages:

Product Transfer.

5
As existing customers we have just completed an on-line mortgage transfer application. The procedure was very simple. I rang once for advice and a very helpful staff member quickly answered my query. Reviewed on: 23rd January 2024

Very satisfied

5
We have been with leek for almost three years. Great service and best rate available. Rates have increased as with all other providers, however, when we reached the point to remortgage, they still remain the best option. Customer service is great. We get notified of any changes with a very reasonable amount of time before the changes are implemented which ensures we can plan our budget accordingly. Reviewed on: 21st March 2024

Excellent communication

5
Excellent communication as mortgage was going through Reviewed on: 21st March 2024

Easy to deal with and clear correspondence

5
Easy to deal with and clear correspondence Reviewed on: 20th March 2024

Great product bc and great service

5
Great product bc and great service Reviewed on: 20th March 2024

Excellent mortgage products, good customer service a...

4
Excellent mortgage products, good customer service and the free valuation on all products is a bonus! Reviewed on: 20th March 2024

Excellent buy to let mortgages rates and an advance...

5
Excellent buy to let mortgages rates and an advance was easy to agree. Reviewed on: 20th March 2024

Transparent and direct engagement with them when set...

5
Transparent and direct engagement with them when setting up my mortgage Reviewed on: 20th March 2024

Leek have been excellent.

5
Leek have been excellent. Always getting to talk to a real person. Great support through non standard issues and treat you as an individual. A pleasure to interact with their mortgage team. Reviewed on: 20th March 2024

Easy to deal with.

5
Easy to deal with. Customer service are very good at what they do and explain things in a language that I can understand. Every query I have has was dealt with in an excellent way and fully resolved in a friendly manner. Reviewed on: 20th March 2024

Best mortgage provider

5
Had a mortgage with leek united for over 20 years. Always given us the very best in customer service after previously having a bad experience with another provider. Always been competitive, easy to communicate with and always given us the flexibility and competitive rates. We would not go anywhere else for our mortgage. Reviewed on: 20th March 2024