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Leek Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (686 reviews)

View other Leek Building Society products

4.90

Based on 686 reviews, last reviewed 2nd Mar 2026

10000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

First class service for a buy to let mortgage First class service for a buy to let mortgage Reviewed on: 2nd March 2026

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024

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About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

Leek Building Society Mortgages reviews (686)

Review of the Leek Building Society, Mortgages:

Very helpful

Been with leek for a few years now, using their mortgage products. Always a positive experience with staff. Knowledgable mortgage advisers and supportive through the process. Reviewed on: 17th February 2024

Excellent customer experience.

Excellent customer experience. When we renewed our mortgage with it was a very straight forward process. Reviewed on: 20th March 2024

Top class mortgage and service

I’m at an awkward age for a mortgage but Leek saw me as an individual not a number and they have been brilliant. Also very easy to get hold of on the phone and actual people answer. Not only that they can find the information you need and provide it!! Reviewed on: 20th March 2024

Very kind and friendly staff.

Very kind and friendly staff. Helped with any worry’s and concerns were very helpful. Reviewed on: 20th March 2024

Always there when i needed them to be.

Always there when i needed them to be. Very pleasant, supportive and knowledgeable staff. Reviewed on: 20th March 2024

Not good for existing discounted mortgage customers

I have rated 4 due to only building society who were able offer the mortgage amount I were looking at the time. However, when BOE raised the interest rate leek raised them quickly even for discounted rate mortgages. Despite leek offering better rates for new customers now they have not reduced for existing customers Reviewed on: 20th March 2024

So helpful

So helpful and made it really easy to arrange my mortgage Reviewed on: 20th March 2024

I have dealt with leek building society for many yea...

I have dealt with leek building society for many years and will continue to do so,you can't get better professional and friendly service from staff who always go the extra mile to help. They will always try to help with anything you request and give professional and unbiased advise. Reviewed on: 20th March 2024

High interest discounted mortgage.

I have discounted mortgage with leek. Despite other lenders had reduced their interest rates recently leeks did not and have kept at higher rate of 5.75% which .50% more than BOE. I can’t understand how come is this discounted rate. Reviewed on: 20th March 2024

First ever mortgage, great to speak too however woul...

First ever mortgage, great to speak too however would be 10/10 if they had more of an online app/ website where you could process extra payments etc easier Reviewed on: 20th March 2024

Very easy process to get my mortgage !

Very easy process to get my mortgage ! Reviewed on: 20th March 2024

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