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Leek Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.87 (670 reviews)

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4.90

Based on 670 reviews, last reviewed 30th Jan 2026

8500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very easy and smooth process from beginning to end Very easy and smooth process from beginning to end Reviewed on: 30th January 2026

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024

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About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

Leek Building Society Mortgages reviews (670)

Review of the Leek Building Society, Mortgages:

Happy with the Leek Building Society

I was supported at a difficult time to transition between mortgage products and felt wholly supported and not just another customer of a large organisation. This meant a lot at a time of stress and anxiety. Reviewed on: 7th March 2025

Friendly and thorough service to secure the best val...

Friendly and thorough service to secure the best value and most appropriate mortgage deal Reviewed on: 19th January 2026

Best Building Society..

Excellent choice of products, great service and friendly helpful staff. Reviewed on: 19th January 2026

Happy mortage customer for ten years plus

Been a mortgage customer for ten plus years. Accepted us when our existing borrower would not. Always gave five star customer service and make remortgaging very easy. Always have comparable rates with other providers. Reviewed on: 19th January 2026

Best by far

Have had mortgages with the Leek for over thirty years. They have always been first class, both in terms of what they offer and the excellent customer service they provide. I would highly recommend them to anyone. Reviewed on: 19th January 2026

Mortgage Renewal Process

Mortgage renewal was a very smooth problem free process. Reviewed on: 19th January 2026

New mortgage product

In choosing a new mortgage product I was informed very well of the pros and cons of each as they pertained to my circumstances, making a choice much easier. The booked telephone call was on time, friendly and helpful. The calculation of affordability was very useful for reach product and the ability to pay off up to 10% of the outstanding balance each year a useful one if savings allow. Reviewed on: 19th January 2026

the right product to help in difficult times. .

I wanted to help my daughter and her children to secure a new home for themselves after a very distressing divorce which left her with insufficient funds to buy herself. The Leek Building Society offered exactly the right product to help me do this, a Regulated Buy to Let mortgage. The mortgage offered was competitive with a 2 year discounted rate which they have renewed for further 2 year periods at the end of the original term. On every occasion that I have contacted them they have responded in a friendly but very professional and efficient way, giving me clear information about my mortgage options, about overpaying and paying off some of the balance remaining on the mortgage. I feel that I could contact them at any time with any questions about my mortgage and receive a response from a well-informed, helpful member of staff. All this has made a huge difference to my family during a very difficult time. Reviewed on: 19th January 2026

Fixed rate came to an end.

Fixed rate came to an end. Was easy to find a competitive alternative product. Reviewed on: 19th January 2026

Always helpful and professional.

Always helpful and professional. Great mortgage product and although not independent advice, still always helpful. Reviewed on: 19th January 2026

You won't be unhappy with Leek as a mortgage provider

Leek Building society have been a great mortgage provider since 2020. Very clear and friendly customer service. I was delighted when my independent mortgage advisor told us Leek had come out on top for our remortgage. He told me all his clients who go with Leek say the same positive things about them. Reviewed on: 19th January 2026

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