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Leek Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (689 reviews)

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4.90

Based on 689 reviews, last reviewed 4th Mar 2026

10300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Friendly and helpful staff with good product knowledge Friendly and helpful staff with good product knowledge Reviewed on: 4th March 2026

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024

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About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

Leek Building Society Mortgages reviews (689)

Review of the Leek Building Society, Mortgages:

Standing out in front...!!!

I have four buy to let mortgages with the Leek. The application process was very simple, with advise all the way. It is also so simple at renewal time, everything is taken care of and any questions answered promptly. I have had experiences with many lenders, but the Leek United stands out in front of them all. I always forward your details and recommend you to my friends etc. Thank you and well done...!!!! Reviewed on: 13th January 2025

Extending and re-mortgaging was a very efficient and...

Extending and re-mortgaging was a very efficient and effective process. Staff were very helpful, especially mortgage advisors. Reviewed on: 23rd January 2024

I first took my mortgage put at 22

First took my mortgage put at 22, 7 years ago. At the time they were very helpful and clear explaining the different options and what they would mean for me going forward and making sure I fully understood what was going on. Remortgaged with them when my product was finished and even though it was during covid times had a very good experience with the phone appointment and meetings and they made the experience very easy. Reviewed on: 23rd January 2024

Leek BS's service has been excellent

Leek BS's service has been excellent, always someone to discuss things with rather than automated Q&A systems some firms operate. The experience has been hassle free and I have renewed with them three or four times as they remained the best value each time. Reviewed on: 23rd January 2024

Always had personal service.

Always had personal service. Polite respectful staff. nothing ever a problem. Reviewed on: 23rd January 2024

6 Years and counting

We have been with Leek for the last 6 years. They are always quick to answer the phone and we were happy to renew with them. Reviewed on: 23rd January 2024

We renewed our mortgage recently with Leek, could no...

We renewed our mortgage recently with Leek, could not have been easier. Very helpful advisors and excellent rates. Reviewed on: 23rd January 2024

Upon completion leek have a £400 cash back scheme wh...

Upon completion leek have a £400 cash back scheme which is a nice incentive, especially for first time buyers. Reviewed on: 23rd January 2024

We have been with Leek since buying our first house...

We have been with Leek since buying our first house in 2019 and the customer service has always been amazing. When we came to remortgage in 2021 they were coming up as the best deal again and we now have an unbelievable interest rate for the next few years! Reviewed on: 23rd January 2024

Thank you Gemma!

Gemma at Leek United has always been outstanding, on the end of the phone with amazing advice. She helped us buy our first home and then our second! We love the personal service and the little customer service extras like the little book they send everything to us in! Always recommending them to everyone. Thank you! Sarah Reviewed on: 23rd January 2024

Very quick and efficient customer service

Very quick and efficient customer service Reviewed on: 23rd January 2024

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