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Leek Building Society: Savings reviews

4.91
Based on 4,418 reviews, last reviewed 20th Jan 2026
77% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

It's really good to have a local branch. It's really good to have a local branch, staff are excellent. The only downside is that they have let their interest rates go too low. Reviewed on: 20th January 2026
David T's avatar
David T

Latest lowest rating:

1

Rude Manger I visited your Congleton Branch and your Manager(Rebecca I think) was rude and unapproachable) went opposite and opened an account with Nationwide Reviewed on: 19th January 2026
A's avatar
A

About this product

Leek Building Society savings reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly are they? Our Leek Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Leek Building Society Savings reviews (4418)

Review of the Leek Building Society, Savings:

In branch service review

5
Friendly staff, efficient service. Reviewed on: 18th October 2024

Overall 5 & 10 rating - local too

5
Overall 5 & 10 rating - local too Reviewed on: 20th January 2026

Overall 5 & 10 stars - customer is 5 too

5
Overall 5 & 10 stars - customer is 5 too Reviewed on: 20th January 2026

The Location is something to improve on but overall...

5
The Location is something to improve on but overall 5 & 10 Reviewed on: 20th January 2026

Friendly and Efficient

5
Leek Building Society is local to me, the service is friendly and efficient when I have to use my account. The staff are excellent at resolving queries and providing sensible advice. Reviewed on: 20th January 2026

Nothing lovely friendly staff and very informative

5
Nothing lovely friendly staff and very informative Reviewed on: 20th January 2026

Great location and service

5
Town centre location means it’s easy to access your accounts, staff are always helpful and courteous making it easy to move money around when necessary Reviewed on: 20th January 2026

Good to have one to one advice from a very capable a...

5
Good to have one to one advice from a very capable and friendly member of the Leek branch. Reviewed on: 20th January 2026

Hanley feedback form - 5 star service

5
Hanley feedback form - 5 star service Reviewed on: 20th January 2026

Hanley branch feedback - 5 stars

5
Hanley branch feedback - 5 stars Reviewed on: 20th January 2026

I visited head office to have my passbook made up.

5
I visited head office to have my passbook made up. Whilst there I enquired about online banking for my savings account and was given the relevant information. Staff were polite, friendly and helpful Reviewed on: 20th January 2026

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