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Leek Building Society: Savings reviews

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4.92
Based on 4,983 reviews, last reviewed 16th Mar 2026
328% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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Latest highest rating:

5

friendly service, high interest rates, no nagging ab... friendly service, high interest rates, no nagging about online banking. Reviewed on: 16th March 2026
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Latest lowest rating:

1

Miserable staff who chat to each other and ignore cu... Miserable staff who chat to each other and ignore customers Reviewed on: 4th March 2026
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About this product

Leek Building Society savings reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly are they? Our Leek Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Leek Building Society Savings reviews (4984)

Review of the Leek Building Society, Savings:

Great support

5
Always respond quickly to any queries Reviewed on: 4th March 2023
sheilakp52's avatar
sheilakp52

Not bad for a local building society.

3
Started saving for a specific reason and decided to try out this local building society. It was a fast process to get my savings account set up. Not as fast as the national organisations but still fairly good. Online web app is very basic, would of been great in 2010, but honestly it's simple and not overcomplicated and actually I quite like that. An actual app for android/iphone, rather than a web app would be way more secure and easier though. I like the security's of the memorable word, but I still think 2 factor authentication needs to be implemented via a code sent to smartphone. Major flaw: Money doesn't show in savings account when deposited straight away, leaving your cash in limbo for a few hours until it shows. This is very different to most savings accounts that show up instantly. This always makes you a tad nervous when you deposit. I do like the fact you can withdraw money both in person and online. Overall it's not bad. Reviewed on: 25th January 2025
Alistair R's avatar
Alistair R

Really helpful and friendly staff

5
Really helpful staff and product really meets my needs Reviewed on: 25th January 2025
VB's avatar
VB

In branch service review

5
Pre-booked appointment was on-time (even given a cup of coffee). Lovely lady dealt with all my enquiries - very professional - good knowledge of products. Don't change anything. Reviewed on: 24th January 2025

In branch service review

5
All the staff are always very helpful and cheerful. Reviewed on: 24th January 2025

In branch service review

5
Good, friendly and helpful staff. Reviewed on: 24th January 2025

In branch service review

5
Staff are friendly and polite, always. Reviewed on: 24th January 2025

In branch service review

5
I like to speak face-to-face with your very helpful staff. I have no recommendation on improvement as the score above indicates. Reviewed on: 24th January 2025

In branch service review

5
Excellent service. Very helpful and friendly. Reviewed on: 24th January 2025

In branch service review

5
Friendly staff who are always willing to listen and help. Reviewed on: 24th January 2025

In branch service review

4
Must open longer during weekdays. 2pm is far too early to close. Reviewed on: 24th January 2025

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