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Leek Building Society: Savings reviews

Name: Savings
Rating: 4.92 (5016 reviews)

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4.92

Based on 5,016 reviews, last reviewed 24th Mar 2026

329% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

It was excellent and amazing to talk with all the st... It was excellent and amazing to talk with all the staff Reviewed on: 24th March 2026

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Latest lowest rating:

1

Miserable staff who chat to each other and ignore cu... Miserable staff who chat to each other and ignore customers Reviewed on: 4th March 2026

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About this product

Leek Building Society savings reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly are they? Our Leek Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Leek Building Society Savings reviews (5016)

Review of the Leek Building Society, Savings:

Great support

Always respond quickly to any queries Reviewed on: 4th March 2023

At-counter wheelchair accessibility

The staff I come face to face with every time I visit the branch have never given me any problems whatsoever. However I must take this opportunity to question why upper management or whomever had jurisdiction chose to sign off on a complete revamp of the branch, reportedly costing tens of thousands; which rendered full time, non standing wheelchair users completely unable to utilise the cashiers' counters unaided?? It's not fair and makes us feel very unconsidered as customers. Reviewed on: 20th March 2024

Reply from Leek Building Society Thank you for taking the time to leave us a review. We’re sorry to hear that you feel the needs of wheelchair users weren’t considered when we completed our recent branch refurbishment programme. We designed our branches to provide different zones and areas to cater for a wide variety of customer needs and requests. One of these is the engagement desk that can now be found in each branch. These are set at a lower level than the counters (being standard office desk height) and many of our customers who are wheelchair users have found these to be an improvement over the traditional counters and security screens that were previously in place. Should you have any particular preferences for how you’d like to transact on your accounts in branch then please don’t hesitate to speak with the staff during your next visit and they’ll be happy to discuss these with you. Kind Regards Ian Blurton Head of Branch Network & Customer Support Response date: 21st March 2024

Great savings rates on ISA’s and an added bonus for...

Great savings rates on ISA’s and an added bonus for existing customers. Makes you feel wanted. Reviewed on: 20th March 2024

Very helpful friendly professional service and absol...

Very helpful friendly professional service and absolutely brilliant to have such a great local service Reviewed on: 20th March 2024

Excellent building society, excellent customer service

We love that the Leek provides local direct contact with staff when needed. It is very refreshing to see the “face” of a building society and have real, professional, polite and friendly people answer the occasional query we have. To us this shows the Leeks commitment to real customer service, commitment to us and commitment to the product they offer. Thank you Leek for demonstrating that you know what kind of service matters to your customers. Reviewed on: 20th March 2024

Great place to deal with

Great place to deal with, safe home for my savings and friendly staff. Reviewed on: 20th March 2024

I have saved with the society for approximately 45 y...

I have saved with the society for approximately 45 years, local welcoming, good service. Had a mortgage with them which is now paid off. Reviewed on: 20th March 2024

LBS and Business together ...

We have been in business since 1984 and leek building society have always looked after us. The staff. Know us personally and sort everything we need without issue we’ll done ! Reviewed on: 20th March 2024

Friendly people.

Friendly people. Make you feel welcome on every visit. Excellent Reviewed on: 20th March 2024

Good regular saving offer and competitive rates.

Good regular saving offer and competitive rates. Reviewed on: 20th March 2024

Great service

Always a pleasure to go in to the leek branch helpful and efficient Reviewed on: 20th March 2024

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