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Leek Building Society: Savings reviews

Name: Savings
Rating: 4.92 (5020 reviews)

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4.92

Based on 5,020 reviews, last reviewed 26th Mar 2026

351% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

The Leek is local and a good place to drop into for... The Leek is local and a good place to drop into for information. The staff are very friendly and always helpful Reviewed on: 26th March 2026

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Latest lowest rating:

1

Miserable staff who chat to each other and ignore cu... Miserable staff who chat to each other and ignore customers Reviewed on: 4th March 2026

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About this product

Leek Building Society savings reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly are they? Our Leek Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Leek Building Society Savings reviews (5020)

Review of the Leek Building Society, Savings:

Great support

Always respond quickly to any queries Reviewed on: 4th March 2023

Easy process, clear website, and excellent customer...

Easy process, clear website, and excellent customer service. Reviewed on: 17th February 2024

Wait times to be served.

Wait times to be served. Mostly only 1 cashier on. Reviewed on: 17th February 2024

Great Service Great Staff

Open easily accessible branches with excellent staff really helpful and friendly. Reviewed on: 17th February 2024

Only the best.

My experience has always been very good and the staff are always pleasant, friendly and helpful. Also the location of the Leek Building Society is very good Reviewed on: 17th February 2024

Great staff.

Great staff. Very helpful. Short wait times on phone. Customer services always helpful and hive guidance. Spoke to multiple members of staff and they always manage to sort my issues quickly. I can't recommend them enough. Reviewed on: 17th February 2024

Has to be said!

The Derby Street branch can be busy with long queues which I can understand, however people, including myself get very frustrated by the staff who, to be honest can appear to be ignorant.It would be nice if they could say simply we will be with you as soon as we can, and nothing worse than getting to the front of the queue and the employee has finished serving and then disappears without a word.OK, maybe they need the bathroom or something ut a few words wouldnt go amiss! Where possible now we go to the head office on St Edward Street as the staff there are more pleasant! Sorry but these things need pointing out. Reviewed on: 17th February 2024

Experiences

Our questions were answered quickly and in language that wss understandable. Face to face appointments are much better. Reviewed on: 17th February 2024

ISA and Pyramid account

I have had an ISA and Pyramid account with LBS for over 30 years. Very easy building society to deal with and helpful staff Reviewed on: 17th February 2024

Wonderful Cheadle branch

The staff at the Cheadle branch are amazing. So helpful and knowledgable. They can't do enough to help you. They are so friendly. Reviewed on: 17th February 2024

Very helpful,great advice given to me on the best sa...

Very helpful,great advice given to me on the best savings accounts,great advice on which to lock away my money safely. Reviewed on: 17th February 2024

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