Legal and General Reviews

WARNING -- If you value your home and family, stay away from this company!!!

...

WARNING -- If you value your home and family, stay away from this company!!!

Seek alternative insurance from a reputatble company would be my advice. We have been displaced from our home for more than a year now and no works have been conducted on it by Legal & General home insurance. Our property continues to decay and the insurers seem unable to organise a simple refurbishment as they are continually trying to protect their bottom line.

It looks like we shall need to take legal action against them to ensure that our property is restored to its original condition. It is totally unacceptable to be dealt with the way that we have, I would urge anyone to consider an alternative provider.
Regarding the 1 start ranking we gave, this is too much by far, unfortunately its the minimum that you can give!

Andrew MillerLevel 1

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Great Insurance Company

Never experienced any problems at all not like with other companies.

sheena57@tesco.netLevel 1

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Good value

Saved a lot on renewal with L & G

gdenLevel 1

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Good policies, although information about trusts could be clearer

I have found legal and general policies very clear and are not as ambiguous as some other policies I considered. I also found that the price was very reasonable for the cover provided. The only criticism I make is that I found it difficult to...

I have found legal and general policies very clear and are not as ambiguous as some other policies I considered. I also found that the price was very reasonable for the cover provided. The only criticism I make is that I found it difficult to understand putting my policy in trust. I did have to send various emails to clarify things which I don’t think were very clear.

Mariobug25Level 1

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great service

great service and communications

Alex BrownleeLevel 1

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Great from Beginning

Cheapest price for good amount, very easy to deal with when setting up and also when moving address

Precious2012Level 1

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Great from Beginning

When looking for life insurance was cheapest for best price, easy to set, and very easy and helpful when moving address

Precious2012Level 1

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Excellent Company

Great company, excellent customer service, always happy to help

Happy BankerLevel 1

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TERRIBLE TERRIBLE TERRIBLE

THE LONG AND SHORT OF IT IS YOU DONT GET PAID OUT ON LIFE INSURANCE IT HAS TAKEN THIS COMPANY 5 MONTHS TO SAY WE ARE NOT PAYING OUT BECAUSE CLIENT WENT TO DOCTORS WITHIN A MONTH OF SIGNING POLICY CHECK YOUR POLICY EVERYBODY IS VERY SWEET WHEN YOU ARE...

THE LONG AND SHORT OF IT IS YOU DONT GET PAID OUT ON LIFE INSURANCE IT HAS TAKEN THIS COMPANY 5 MONTHS TO SAY WE ARE NOT PAYING OUT BECAUSE CLIENT WENT TO DOCTORS WITHIN A MONTH OF SIGNING POLICY CHECK YOUR POLICY EVERYBODY IS VERY SWEET WHEN YOU ARE PAYING MONEY TO THEM TOTTALLY DIFFERENT WHEN THEY HAVE TO PAY YOU BE WARNED.

ANGRY CUSTOMERLevel 1

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easy and straight forward

Great customer service and easy to understand for an insurance newbie

Jessica WalkerLevel 1

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Good value

Good value policy converted from a previous one

David ReevesLevel 1

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seem good value at start

seem good value at start policy was 21 pound a month then once answered questions went to 51 pound a month only have high blood pressure

Michael BoothbyLevel 1

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Great

Good rates and easy to understand

JennyLevel 1

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Stressful ,Missed their own KPI, Rude

If I could give 0, I would , shocking long wait anytime I called ,staff communication with each other very poor ,worse with customer .I decided in the end not to proceed with making a small but very genuine claim as they make it nearly impossible to...

If I could give 0, I would , shocking long wait anytime I called ,staff communication with each other very poor ,worse with customer .I decided in the end not to proceed with making a small but very genuine claim as they make it nearly impossible to proceed .I have several different policies over last 15 years without ever making a claim with L and G ,will never re new again , disgusted !Daniel Chambers

Daniel chambersLevel 1

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Not worth paper written on

Can’t get on your policy even though you set up account you can not access your policy when you ring up after break in of shed just after having your van broken in to and loads of tools stolen no you can’t claim . Waste of time having insurance with ...

Can’t get on your policy even though you set up account you can not access your policy when you ring up after break in of shed just after having your van broken in to and loads of tools stolen no you can’t claim . Waste of time having insurance with them agent say you should have bike cover and tool cover separate we’re do you cross line on content as when you insure you tell the your self employed this is just like ppe it’s no good if your self employed but they like taking your money will check all small print next time no renewal with you thank allot

Andrew FosterLevel 1

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Great experience

renewal always smooth and top prices

LeandraLevel 1

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Happy Customer

I like L&G for the options available for ISA funds, as I find them simpler than other providers to chose between.

DanielleLevel 1

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Excellent Service and Quote

Staff are always really helpful and endeavour to get the best deal for you

jujugaboo@hotmail.comLevel 1

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Untrustworthy

Even after months of communication they will not provide a breakdown of how they have arrived at their quote which is half the cost of the job required. Complete waste of time.

CraigLevel 1

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