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Legal and General Reviews

Ratings based on 87 reviews Last review 1 month ago
4.13 / 5Great overall rating

Legal & General reviews can help you to find out more about this long established UK insurance company, with a wide product range. Legal & General have built a strategy around Every Day Matters which they claim "guides us in everything they do." Smart...

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Legal & General reviews can help you to find out more about this long established UK insurance company, with a wide product range. Legal & General have built a strategy around Every Day Matters which they claim "guides us in everything they do." Smart Money People is the place for Legal & General reviews. Read and write reviews to help us increase trust and transparency in financial services.

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Your Legal and General Reviews (87)

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25th August 2016

Very helpful

Left laptop on train. Was replaced (since named item) and due to the one we bought no longer being available we ended up with a better one than we started with!...

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Left laptop on train. Was replaced (since named item) and due to the one we bought no longer being available we ended up with a better one than we started with!

Was hassle free and call center staff were friendly and helpful throughout. Now have all my insurance through them.

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21st December 2017

Changed policy cover without bothering to tell me

I took out home insurance with Legal & General in January 2017. I received no communication from them until a renewal e-mail arrived in December. When I took the trouble to look through the renewal documents, I noticed they didn't cover my wife's...

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I took out home insurance with Legal & General in January 2017. I received no communication from them until a renewal e-mail arrived in December. When I took the trouble to look through the renewal documents, I noticed they didn't cover my wife's engagement ring, which had been a separately-listed high value item for which I'd paid a premium.

When I called to clarify, they told me they had stopped covering this in June, and had sent me a message to my online account to tell me this.

I received no notification of this message, no letter, no e-mail, and no phone call.

Unless you want to have to log in and check your secure online messages every few months to make sure Legal and General haven't changed your cover without telling you, do not use them for insurance.

I also echo the comments about extremely long wait times to talk to them on the phone.

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2nd October 2017

Beware of home emergency

Used legal and general last year for home and buildings cover included home emergency cover for boiler, plumbing ,...

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Used legal and general last year for home and buildings cover included home emergency cover for boiler, plumbing , electrical,
Had to call them in February of this year as had a leak waited for Plummer then had a call saying he couldn’t come and could he come later in week I said no as water was leaking into home ended up calling a local Plummer called again later in year as tap in downstairs toilet didn’t work this time Plummer did arrive but said as it wasn’t my main bathroom I was not covered, called again this weekend as boiler was playing Plummer came took lots of pictures made a report told me I should call insurance company Monday which I did was told not covered as limescale in my area had affected boiler so if you live in London which has a lot of limescale save your money and look somewhere else, hope this helps needless to say won’t be renewing policy next year

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17th September 2017

Legal and general

I am lucky enough not to have to need to claim,however the documentation from legal and general spells out the extent of your cover.This leaves you assured and allows you to make an informed choice at renewal stage because they are clear on their...

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I am lucky enough not to have to need to claim,however the documentation from legal and general spells out the extent of your cover.This leaves you assured and allows you to make an informed choice at renewal stage because they are clear on their cover i believe makes them competitive in insurance markets

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17th September 2017

Simple and easy

I set up my policy after using comparison sites to compare the amounts each policy would cover up to. Legal and General were always near the top of all the sites I used in terms of cover cost, however as some of the others I hadn't heard of before, it...

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I set up my policy after using comparison sites to compare the amounts each policy would cover up to. Legal and General were always near the top of all the sites I used in terms of cover cost, however as some of the others I hadn't heard of before, it was an easy choice to pick them for my life insurance.
A helpful agent called me the day after and proceeded through the questions and even explained about beneficiaries that was not mentioned on the websites. I finalized the manageable monthly cost and now have complete piece of mind. My tip for anyone interested in life insurance is do it sooner so that the amount you pay will decrease as you age. I couldn't fault them one bit.

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