Legal and General Reviews

Ratings based on 102 reviews Last review 1 week ago
4.01 / 5Great overall rating

Legal & General reviews can help you to find out more about this long established UK insurance company, with a wide product range. Legal & General have built a strategy around Every Day Matters which they claim "guides us in everything they do." Smart...

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Legal & General reviews can help you to find out more about this long established UK insurance company, with a wide product range. Legal & General have built a strategy around Every Day Matters which they claim "guides us in everything they do." Smart Money People is the place for Legal & General reviews. Read and write reviews to help us increase trust and transparency in financial services.

5 47
4 25
3 11
2 4
1 9

Your Legal and General Reviews (102)

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25th August 2016

Very helpful

Left laptop on train. Was replaced (since named item) and due to the one we bought no longer being available we ended up with a better one than we started with!...

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Left laptop on train. Was replaced (since named item) and due to the one we bought no longer being available we ended up with a better one than we started with!

Was hassle free and call center staff were friendly and helpful throughout. Now have all my insurance through them.

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7th February 2019

WARNING -- If you value your home and family, stay away from this company!!!

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WARNING -- If you value your home and family, stay away from this company!!!

Seek alternative insurance from a reputatble company would be my advice. We have been displaced from our home for more than a year now and no works have been conducted on it by Legal & General home insurance. Our property continues to decay and the insurers seem unable to organise a simple refurbishment as they are continually trying to protect their bottom line.

It looks like we shall need to take legal action against them to ensure that our property is restored to its original condition. It is totally unacceptable to be dealt with the way that we have, I would urge anyone to consider an alternative provider.
Regarding the 1 start ranking we gave, this is too much by far, unfortunately its the minimum that you can give!

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22nd September 2018

Good policies, although information about trusts could be clearer

I have found legal and general policies very clear and are not as ambiguous as some other policies I considered. I also found that the price was very reasonable for the cover provided. The only criticism I make is that I found it difficult to...

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I have found legal and general policies very clear and are not as ambiguous as some other policies I considered. I also found that the price was very reasonable for the cover provided. The only criticism I make is that I found it difficult to understand putting my policy in trust. I did have to send various emails to clarify things which I don’t think were very clear.

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26th July 2018

TERRIBLE TERRIBLE TERRIBLE

THE LONG AND SHORT OF IT IS YOU DONT GET PAID OUT ON LIFE INSURANCE IT HAS TAKEN THIS COMPANY 5 MONTHS TO SAY WE ARE NOT PAYING OUT BECAUSE CLIENT WENT TO DOCTORS WITHIN A MONTH OF SIGNING POLICY CHECK YOUR POLICY EVERYBODY IS VERY SWEET WHEN YOU ARE...

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THE LONG AND SHORT OF IT IS YOU DONT GET PAID OUT ON LIFE INSURANCE IT HAS TAKEN THIS COMPANY 5 MONTHS TO SAY WE ARE NOT PAYING OUT BECAUSE CLIENT WENT TO DOCTORS WITHIN A MONTH OF SIGNING POLICY CHECK YOUR POLICY EVERYBODY IS VERY SWEET WHEN YOU ARE PAYING MONEY TO THEM TOTTALLY DIFFERENT WHEN THEY HAVE TO PAY YOU BE WARNED.

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6th June 2018

Stressful ,Missed their own KPI, Rude

If I could give 0, I would , shocking long wait anytime I called ,staff communication with each other very poor ,worse with customer .I decided in the end not to proceed with making a small but very genuine claim as they make it nearly impossible to...

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If I could give 0, I would , shocking long wait anytime I called ,staff communication with each other very poor ,worse with customer .I decided in the end not to proceed with making a small but very genuine claim as they make it nearly impossible to proceed .I have several different policies over last 15 years without ever making a claim with L and G ,will never re new again , disgusted !Daniel Chambers

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31st May 2018

Not worth paper written on

Can’t get on your policy even though you set up account you can not access your policy when you ring up after break in of shed just after having your van broken in to and loads of tools stolen no you can’t claim . Waste of time having insurance with ...

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Can’t get on your policy even though you set up account you can not access your policy when you ring up after break in of shed just after having your van broken in to and loads of tools stolen no you can’t claim . Waste of time having insurance with them agent say you should have bike cover and tool cover separate we’re do you cross line on content as when you insure you tell the your self employed this is just like ppe it’s no good if your self employed but they like taking your money will check all small print next time no renewal with you thank allot

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