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Legal and General: Life Insurance reviews

Name: Life Insurance
Rating: 4.03 (106 reviews)

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3.81

Based on 106 reviews, last reviewed 23rd Mar 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

55%

23%

13%

Latest highest rating:

5

Easy to use, easy to update policy and great price Easy to use, easy to update policy and great price Reviewed on: 14th October 2024

Latest lowest rating:

1

Do not put your trust in them Do not be lured by the glossy brochures and comfort inducing advertising, Legal and General do not want to help you or your family when your life is t... Read more Reviewed on: 23rd March 2025

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About this product

Do you want to find out what life as a Legal and General life insurance customer is like? Now you can! Read Legal and General life insurance reviews at Smart Money People to find out what other policy holders have to say.

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Legal and General Life Insurance reviews (106)

I would give zero stars if possible!

I would give zero stars if possible! Shocking Experience with Legal & General for a Critical illness cover . After 6 years of payments on the insurance when I have done a claim , they have declined my claim after 8 months of investigation as well as cancelling my insurance and they have returned my payments back . Why didn’t they tell me after a month, a year …???? At this stage no other company will offer me a insurance , probably if I died, my wife and kids would have been homeless by now. Reviewed on: 19th March 2024

Poorly tested admin procedures causing customers unn...

Poorly tested admin procedures causing customers unnecessary inconvenience with obstacles impossible to overcome. Rigid bureaucracy. Corporate arrogance. It's all about Legal & General. "Sod the investors; we've got their money and they can't get it back." Legal & General is a self-serving, annuity-fund detention centre. Reviewed on: 8th February 2024

Very happy with how I have been treated

Very happy with how I have been treated Reviewed on: 31st January 2024

Quick and simple

Very easy to set up life insurance at a good price Reviewed on: 31st August 2023

Good product and easy to organise

Easy to get the product set up and sorted. Highly recommend and got a £45 Amazon voucher Reviewed on: 24th August 2023

Legal & General company

Good company to buy the life insurance policy from. Reviewed on: 24th August 2023

Life with no worries

Setting up my life insurance with Legal and General has been the smoothest experience, when I thought it would have been something much more difficult and time consuming. As my pension is already set up with them, I gave them a call to enquire about their life insurance products and had spoken to a very helpful member of their team who explained everything to me, and I was happy to proceed. They are very clear in what is included and what the terms of the policy are, and the documents are sent to you in a very timely manner. I have set up my life insurance with them about 5 months ago, and have had no issues at all. I would highly recommend them! Reviewed on: 24th August 2023

Making complex simple

Had to increase my life cover recently after moving house, ended up taking an additional policy and adding income protection. Whole process was simple and would highly recommend. Reviewed on: 23rd August 2023

A straight forward company that does what it says

I have had multiple different insurances with legal and general over the years including life insurance, critical illness and I have a pension with them. The customer account dashboard makes it easy to see and manage all products that are held with them, and although I haven't had to claim for anything, the range of illnesses covered it great, the premium is fair and communication when required has been easy. Reviewed on: 23rd August 2023

Great price and very easy to obtain quote

Very easy to both generate the quote and adjust this to suit my needs. Overall price provided was excellent and I feel reassured by having this cover in place. I was able to obtain more cover for a better price than elsewhere. Reviewed on: 22nd August 2023

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