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Lloyds Bank: Club Lloyds Current Account reviews

4.32
Based on 519 reviews, last reviewed 6th Dec 2024
40% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
66%
See only 4 star reviews
18%
See only 3 star reviews
7%
See only 2 star reviews
2%
See only 1 star reviews
7%

Latest highest rating:

5

Aggregated benefits are class leading. Instant access savers with decent fixed interest rates. Useful to view a list of anticipated upcoming future payments for the month ahead. Reward ... Read more Reviewed on: 6th December 2024
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ALAN

Latest lowest rating:

1

Current account opened then CLOSED! I tried to open a current account online to take advantage of the offer of extra cash to use the current account switiching service. All seemed to go ... Read more Reviewed on: 17th November 2024
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RB

About this product

The Club Lloyds Current Account charges a low monthly fee which is waived when you deposit a set amount each month.

With the Club Lloyds Account, each year, you can choose a lifestyle benefit. Other benefits include exclusive savings and mortgage offers as well as cashback at selected retailers.

Club Lloyds reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Club Lloyds Current Account reviews (519)

The best

5
Very good. An very safe, good service Reviewed on: 15th February 2021

Very bad fraud team experience

1
Recently re-opened a club Lloyd's account as a savings account was due to mature.. all was well until I tried yo transfer some money and my account was blocked. I totally understand security/Fraud teams need to be vigilant. However I tried contacting them during the early hours but after 45 mins on the phone gave up. The next afternoon I tried again, wow how my life changed I answered EVERY Security question . Even advised the date is re-pened the account and each and every transaction i had done. The Fraud Team advisor stated this would be a long call. He kept putting me on hold .. would not transfer me to a manager or supervisor or raise a complaint as he decided to completely block my account. Unfortunately due to bereavement I was not home and had limited ID which Bank of Scotland would not accept. This fraud team member really made my life hell even though I was able to correctly answer every question correctly. I have since contacted the Lloyd's Group CEO and asked for the call to be listened to. Reviewed on: 19th January 2021

Great account

5
I joined Lloyds after terrible Service from First Direct who were absolutely shite. Lloyds have been great I especially love their app Reviewed on: 2nd August 2020

Worst bank ever

1
Been with Lloys since the 1980's as Premier club Lloyds member paying £28 monthly fee!!! They services have gotten worse and they do not value loyal customers. They are quick to take your money by offering false benefits with your account. They are also very discriminative especially their Insurance side and do not like to pay out. Their Travel insurance is a joke!!! Beter to get your travel insurance/breakdown service/home insurance etc. Even for a genuine insurance claim, called the helpline and now conveniently they have lost any records even after providing proof of calls. Would not recommend to use this bank or pay any extra for the services they offer as they are quick to fob you off. Would advise anyone thinking of joining Lloyds to think twice, as you will be better off with another bank like Nationwide. I am stressing again, 1 Star is generous considering their awful services,unhelpful and discriminative staff. This is the final straw and will be moving my account elsewhere. Reviewed on: 22nd July 2020

Never had a problem in 14 years

5
I've been with Lloyds since I was a teenager and always had a great experience. I love their their Club Lloyds current account and benefits it gives. If you deposit a certain amount each month it is free. They have great customer service as well. Reviewed on: 12th July 2020

a great bank

5
always helpful when i go in and being a old bugger they help me what to do Reviewed on: 10th July 2020

Good bank

5
It's a good account. Good online banking Reviewed on: 8th July 2020

Reliable

5
I have been using Lloyds bank for years now. I have never had any issues with them. On the contrary, I consider them to be very efficient and with a solid online banking app. Reviewed on: 30th June 2020

Excellent online banking platform and great service

5
Lloyds has an excellent online banking platform which I have found much easier to use than that of other major banks. Reviewed on: 10th May 2020

lloyds does the job without any fuss

5
i have had previous issues with other banks. Lloyds have quite simply never stitched me up or given me any issues - the app is easy to use and intuitive and i have no complaints about them at all. Reviewed on: 5th May 2020

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