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Lloyds Bank: Business Banking reviews

Name: Business Banking
Rating: 2.56 (144 reviews)

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2.60

Based on 144 reviews, last reviewed 2nd Apr 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

23%

11%

12%

47%

Latest highest rating:

5

Great experience It’s been a very great experience since I started banking with Lloyds Bank, I get my credit score updated every week for no cost and it’s been really ... Read more Reviewed on: 2nd April 2025

Latest lowest rating:

1

There business banking account is shocking compared... There business banking account is shocking compared to others and they charge £8.50 a month which is most than others , zero interest given , zero too... Read more Reviewed on: 27th October 2024

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About this product

Lloyds Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Lloyds Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Lloyds Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Lloyds Bank Business Banking reviews (144)

Review of the Lloyds Bank, Business Banking:

A example of one of its senior managers behaviour

Michael Huke a senior manager at Lloyds Bank HQ Bristol, a record of his nefarious activities, each reported to Lloyds Bank and Avon and Somerset police where applicable, NO action has been taken by either party. Please view ‘Michael Huke’ on YouTube and witness his disgraceful conduct. 1. CCTV of Michael Huke shouting abuse and videoing his neighbours within their premises. 2. Assaulting neighbours physically and verbally, captured on CCTV and audio. 3. Offensive and unlawful TEXTs sent by Michael Huke…….. a) TEXT ‘My secretary gives me a blow job when I’m allocating bonuses b) TEXT ‘Kompany and Fernandinho (Manchester City footballers) are Northern black c*nts’. c) TEXT ‘Antonio Horta Osario (Lloyds Bank CEO) has no balls because he was off sick at the priory for 6 months’ suffering from a nervous breakdown. d) TEXT claiming ‘He would wind up 2 neighbours (he was hostile towards) so much, he would let them Twat him and get them done’. Plus more TEXTs of a similar grossly offensive nature. 4. When asked by friends the wealth of a landlord neighbour (that he was in conflict with), he answered ‘neither the landlord or his wife bank with Lloyds Banking Group and never have had accounts with us’. Within his ‘position of trust’ how did he determine that information, had they banked with Lloyds he would surely have probed their accounts? 5. He was prosecuted, when caught on covert CCTV, watching his dog defecate outside a neighbour’s property and not clear it up. 6. He signed an ABC (Acceptable Behaviour Contract) issued to him by South Gloucestershire Council ASBO team. 7. Attacked a 71 year old man because he’d parked briefly on the road outside his house; captured on CCTV, video/audio recorded and independently witnessed (view on YouTube). 8. The 71 year old victim of the attack and one of the witness’s (who’d videoed the attack) were arrested and held in custody (several months after the video of the attack had been uploaded onto YouTube, (by persons unknown), charged with uploading the video, (which was factual and not menacing in character) as it discredited Michael Huke in front of his staff and jeopardised his job at Lloyds Bank HQ Bristol. No charge was pursued. This arrest was almost certainly influenced by Lloyds Banking Group, Freemasons, a police sergeant friend who lives nearby or corrupt members of Avon and Somerset Police, possibly a combination of them all. Since the above he works from home one or two days each week spending time at the sports centre and maintaining his property and garden! These incidents plus many more have taken place over a 3 year period; all reported to Lloyds Banking Group, yet Michael Huke is still an employee of Lloyds Bank? You’re views, opinions, advice would be greatly appreciated. Reviewed on: 15th July 2019

Business support going downhill

I have had a personal account with Lloyds for over 30 years and our business has banked with them for over 20 years. My rating and experience relates to the business account. Once we had a personal relationship manager who visited us yearly to discuss our account and support us. A few years ago the manager was moved to central London and couldn’t practically visit us but we could phone directly and email each other. Then a couple of years ago Lloyds reorganised its business support services I think twice. This did not matter until something out of the ordinary was required and then the weakness of the new system was exposed. My issue related to the removal of a charge over our business premises (we are selling, it needs to be removed for the sale). The charge is related to our large overdraft facility. We wished to retain a smaller facility of an unsecured amount for cash flow purposes. Simple you would have thought but no. The only means of communicating with our Business Management Team (who appear to be located in Edinburgh and Birmingham now) seems to be by phone and by that, I mean us phoning them and waiting up to 20 minutes to be answered. I never seem to speak to the same person twice and have never managed to speak to the team leader. Different advisors give conflicting information which is confusing Whatever you believe that you discussed and arranged during the lengthy and sometimes confusing phone calls, is never confirmed or backed up in writing. It is difficult to retain all information given and comments made during these lengthy (maybe 40-50 minute ) calls. Upshot for us? The charge is being removed, slowly and our entire overdraft facility has been removed without prior warning. Apparently you can’t ask them to reduce the amount. Instead you have to cancel the one and apply for another, which involves supplying the accounts (which they already have) and detailed personal financial information (which they already have) for all partners in the business before you can be considered. To late for us as we’re on the point of selling and so will put in personal funds to cover any cash flow issues. I have gone through their formal complaints procedure. It will be interesting to see if they get back to me in the five working days that they promise… Reviewed on: 30th November 2019

Great for freelancer

Great business banking from Lloyds. As a self employed freelancer, I wanted a simple set up where I could easily access my account and make payments without being restricted. Reviewed on: 23rd November 2019

Even for a bank in modern Britain

they take the biscuit. Appalling service, rude, obstructive, unhelpful. What a shame they were bailed out and didn't just go bust as they deserve to do. DO NOT EVER USE LLOYDS. Don't do it to yourself. They have NO minimum standards whatsoever, and WILL make your life a misery. Reviewed on: 12th October 2019

Great

Good service and package, easy to obtain and great customer service Reviewed on: 9th September 2019

Minus 5 Stars incompetent and a wast of a month

1. Wednesday 26/6. Start application online, the business section of internet banking screen stated no connection. I started the application over the phone and it just too much information to digest in phone call. I did not understand the my wife's significance in starting the application , what I do recall is 2 forms of ID for her. I thought at that point the application had started 2. Friday 28/6 I got an email stating the application was delayed so I called Llyods and was in queue for over 20 minutes as the robot kept putting me club Llyods. When I got through about 4 50pm I got sent a pin via phone to open the account and the I saw the screen "Ooops a problem our side" 3. Saturday 29/6 I got to Llyods bank they cannot do anything for phone applications and it takes 2 weeks to cancel, you couldn't make this up if you tried but it get worse 4. Thursday 4/I called Llyods and then they asked for another ID for my wife and then told it takes longer for business account to open foreign share holder, which was not mentioned in the first phone call 5 .Monday 8/July, Called Llyods they asked for another ID for my wife , sheepishly for the by the advisory . 200 quid on notary's bearing in mind this has to come from Thailand I submitted the 4th ID 11/July 6 Monday 15/July asked for Lawyers website or screen shot of lawyer website 7 Thursday 18/ July asked for link to lawyers website which was on the screenshot I sent 8 . Monday 11/July told link would not work told them a screenshot 2 weeks ago cancelled application Reviewed on: 25th July 2019

2 Business banking website failures in 3 days during application

Starting the application the business section had no connection. Too much to digest over the phone 2 days later a delay to the application flag came up . I said quite clearly to the robot on the other end of the phone "Business banking" and was put through to a club Llyods . Eventually I got to an advisory. I asked for and pin sent to my phone and when I put it typed into the the box and the site was down . A wasted 3 days of an application now I will miss the pay cycles and I wont get for another 4 weeks, Useless and unprofessional steer clear. I will be closing both Llyods accounts Reviewed on: 6th July 2019

robotic brainwashed non entities

i would urge you as if your first borns life depended on this statement. please do not touch this bank communication appalling. relationship manager expert in my field . banks statement .not mine .his knowledge would fit onto a postage stamp with room for football pitch. then moved on terrible terrible terrible. Reviewed on: 20th June 2019

Beyond Useless

Locked my business account ( Thousands in credit). Contacted them over half dozen times. Told would be unlocked . Told was unlocked and then told again still locked, over a period of three weeks . No explanation and still waiting - DO NOT USE THIS BANK for business. Would like to have given a minus rating. but not possible Reviewed on: 5th June 2019

Clueless & Useless...

Having requested tgey purchase some shares they mis-placed them. Only 3 yrs later did they find them where upon they became worthless. Never again. Like CON{(ned)drmned}ertvativesGormless OSBORNE , David caMORON & Treasonous MAYhem incompetant beyond comprehension. Reviewed on: 23rd March 2019

Avoid this bank!

Bad experience! I had a fraud last week and I lost £398 that the bank doesn’t want to refund me. I don’t deserve this treatment! The bank didn’t protect my account, didn’t send me messages advising about fraud. Reviewed on: 12th March 2019

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