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Lloyds Bank: Business Banking reviews

Name: Business Banking
Rating: 2.54 (145 reviews)

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2.52

Based on 145 reviews, last reviewed 8th Dec 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

23%

11%

12%

47%

Latest highest rating:

5

Great experience It’s been a very great experience since I started banking with Lloyds Bank, I get my credit score updated every week for no cost and it’s been really ... Read more Reviewed on: 2nd April 2025

Latest lowest rating:

1

Opened my business account took them 8 weeks to sort... Opened my business account took them 8 weeks to sort my account out and send my card . However card reader hasn’t been sent, since September have no a... Read more Reviewed on: 8th December 2025

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About this product

Lloyds Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Lloyds Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Lloyds Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Lloyds Bank Business Banking reviews (145)

Review of the Lloyds Bank, Business Banking:

Minus 5 Stars incompetent and a wast of a month

1. Wednesday 26/6. Start application online, the business section of internet banking screen stated no connection. I started the application over the phone and it just too much information to digest in phone call. I did not understand the my wife's significance in starting the application , what I do recall is 2 forms of ID for her. I thought at that point the application had started 2. Friday 28/6 I got an email stating the application was delayed so I called Llyods and was in queue for over 20 minutes as the robot kept putting me club Llyods. When I got through about 4 50pm I got sent a pin via phone to open the account and the I saw the screen "Ooops a problem our side" 3. Saturday 29/6 I got to Llyods bank they cannot do anything for phone applications and it takes 2 weeks to cancel, you couldn't make this up if you tried but it get worse 4. Thursday 4/I called Llyods and then they asked for another ID for my wife and then told it takes longer for business account to open foreign share holder, which was not mentioned in the first phone call 5 .Monday 8/July, Called Llyods they asked for another ID for my wife , sheepishly for the by the advisory . 200 quid on notary's bearing in mind this has to come from Thailand I submitted the 4th ID 11/July 6 Monday 15/July asked for Lawyers website or screen shot of lawyer website 7 Thursday 18/ July asked for link to lawyers website which was on the screenshot I sent 8 . Monday 11/July told link would not work told them a screenshot 2 weeks ago cancelled application Reviewed on: 25th July 2019

Avoid this bank!

Bad experience! I had a fraud last week and I lost £398 that the bank doesn’t want to refund me. I don’t deserve this treatment! The bank didn’t protect my account, didn’t send me messages advising about fraud. Reviewed on: 12th March 2019

If you need a business account quick keep away!!

Applied for a business account online at the beginning of December. I thought nice and easy, upload the documents an will be done in no time. How wrong i was! As of 12-Feb-more than 2 months later- still dont have an account! I can't even count how many times i called them as they kept moving the goal post and despite of every time i provided everything they asked for they came up with new things they need. Reviewed on: 12th February 2019

Great bank

Great bank, never had an issue and always happy to help with any inquiry. Reviewed on: 8th February 2019

Supportive banking

Lloyds have been very supportive through goods times and bad. Great for helping manufacturing in the uk. Reviewed on: 8th February 2019

Fab service

Reliable and friendly. Timely, knowledgable and reliable Reviewed on: 6th February 2019

do not help small businesses just take take take

they will only help if you dont need help ! good at taking money ,,, should be " In your pocket " not " by your side " ! Reviewed on: 4th February 2019

Probably the worst bank ever?

I cannot begin to recount the issues with this bank - leave well alone! Reviewed on: 24th January 2019

Modern Business banking with a personal touch

I am able to do all of my Business banking via the Lloyds Banking app or the internet banking site, meaning I don't have to waste valuable time in a branch unless I want to discuss something. The experience is smooth and flexible and I feel I can trust Lloyds, as I have done for the past 18 years. Reviewed on: 8th January 2019

Lloyds Agriculture call centre

Very poor service, would not advise this Bank, they have poor understanding of their actions and little desire to sort thing out. DO NOT USE. Reviewed on: 25th December 2018

muito satisfeito

sugiro a todos que conheçam os produtos Reviewed on: 18th December 2018

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